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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Bradenton - Service Center

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February 26, 2023

Excellent service. I was impressed with the courtesy and service to repair the middle seat slide mechanism on my 21 Sienna LXE. However, the design and material used fr More

by rjdeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reyes
Mar 03, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your excellent review! We do apologize you have had so many issues.

February 25, 2023

Very cooperative and friendly. Did not keep me waiting long and when finished, they checked me outwuickly More

by arnel1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your terrific review!

February 25, 2023

The service agent was rude and shallow. He wasn't busy and there wasn't anybody ahead of me. I walk up to his desk and he told me to wait in my car that was there already for 20 minutes. I More

by cantyfu
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Voris
Apr 15, 2023 -

Gettel Toyota of Bradenton responded

We apologize for your negative experience here with us at Gettel Toyota of Bradenton. Our goal is for everyone to always leave with a huge smile. Please call and ask for customer relations department 941-756-5511. We would like to gather a little more information about your visit. Thank you.

February 24, 2023

The employees are all very, very polite, courteous and helpful. The service department itself is spotless, very clean. More

by KKUNTZ1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your phenomenal review and kind words!

February 23, 2023

The service was good and I like that they got me an Uber to take while my car was being serviced. More

by Mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Voris
Feb 23, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your marvelous review!

February 23, 2023

Tech was helpful and answered all questions. Did not rush through explanations and was thorough. Waiting area was clean, spacious and offered good assortment of refreshments while you wait. More

by djs713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian - she was in training
Feb 25, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your wonderful review and kind words!

February 23, 2023

It took almost 3 hours for me to get an oil change on a car that is too long to wait More

by Yeisley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your review and feedback. We are aware of the lengthy wait times and we are working on fixing the issue.

February 23, 2023

I will never do business with this dealership again. Phone calls were never returned. Lied to continuously about car status. Very poor Management. Placed on hold for 45 minutes in order to talk to live More

by LSM860
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Tetrault
Apr 21, 2023 -

Gettel Toyota of Bradenton responded

We apologize for your negative experience here with us at Gettel Toyota of Bradenton. Please call and ask for Customer relations so we can gather a little more information 941-756-5511. Thank you.

February 23, 2023

Chris T was great, the waiting area is comfortable & the coffee is actually good! I will continue to use this dealership. More

by ariesel_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your fantastic review!

February 23, 2023

The service technician was nice and he had me out of the dealership in less than an hour and a half time which she told me it would be More

by Noranne hutcheson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review! We are so happy we were able to get you going in less time than expected.

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