Gettel Toyota of Bradenton - Service Center

Associate very friendly, build very clean. One thing to help give refreshments like other dealerships. One thing to help give refreshments like other dealerships. More

Gave a reasonable estimate and were able to deliver on their estimate in a timely manner. their estimate in a timely manner. More

Service representatives took the time to listen to my minor concerns and verify the concerns I had were inherent in the vehicle design not a warranty issue by comparing with other vehicles on the lot. I minor concerns and verify the concerns I had were inherent in the vehicle design not a warranty issue by comparing with other vehicles on the lot. I really appreciate the extra effort to ensure I was satisfied. More

On my last visit, things fell apart. There was a great difficulty in communication as * The primary Service Tech was off for the day; * The SUPERVISOR was off for the Day; *The Phone op There was a great difficulty in communication as * The primary Service Tech was off for the day; * The SUPERVISOR was off for the Day; *The Phone operators had no way to communicate with service; * The SALES FLOOR could not get someone to walk over and ask someone to call me. When I finally connected, it seems my car was not a first priority and it was 2 pm before anyone knew enough to proceed. I was given a rental car, but I had to go get it and return it. The car was fixed properly, but, again, clear communication was not available. Also, I again state that I feel insulted to be asked to pay a Credit Card Service Fee on repairs that are charged by book value that certainly includes Overhead Costs like the Credit Card Fee. It makes your business look cheap and uncaring and it forces me to ue more risky payment methods that come without ant protections. You should rethink your decision. More

The service appointment was quick, efficient. The facility is beautiful and comfortable and the people are always really nice. The facility is beautiful and comfortable and the people are always really nice. More

Great but passenger mirror was not put back in place. Very difficult driving until I could pull overt. Very difficult driving until I could pull overt. More

Good experience. Chris was helpful and car was ready when expected. Chris was helpful with new tire selection Chris was helpful and car was ready when expected. Chris was helpful with new tire selection More

We were hesitant about fulfilling our warranty’s first time visit, however it turned out to be pleasant. When we purchased the car it was not as smooth a process. There were a few unexpected issues an time visit, however it turned out to be pleasant. When we purchased the car it was not as smooth a process. There were a few unexpected issues and confusion over the car ordered and the end cost. More

I love the helpfulness of the Gettel service department. Thanks for keeping my Tacoma well maintained! Thanks for keeping my Tacoma well maintained! More