Gettel Toyota of Bradenton - Service Center

Service was timely, staff friendly, no complaints. They explained about yhe auto butler which we will schedule They explained about yhe auto butler which we will schedule More

I am a 71 year old woman who had some issues with my Toyota Sion!  I made an appointment and worked with James Grigsby as my Service Advisor.  For that I am so very grateful as I can become confused and Toyota Sion!  I made an appointment and worked with James Grigsby as my Service Advisor.  For that I am so very grateful as I can become confused and befuddled at times!  He was patient and made me feel right at home.  Never seemed exasperated when I asked him the same question over and over again!  He was kind, extra caring, efficient and a man of his word!  If he said he was going to call, he called.  I never felt as though I was left out of the loop while being updated as to the service work being done on my car.  The work was completed as promised.  There was a minor issue that needed some extra attention.  So James made sure that it was ALL taken care of.  He went the extra mile with each and every encounter.  I am very happy and satisfied with the service and smiles James provided.  I also appreciate the service technicians who worked on my car.  They were quick to fix the initial problems with it.  When an additional problem came up, they worked together to get that done right away, as well.  A huge Thank You to James for going the extra mile!  He was wonderful!   It was fun to be able to make some balloons for you to show my appreciation!  I really enjoyed your personality and great sense of humor!  I will make sure to ask for you in any future service work required at Gettel!   And I would highly recommend you to anyone wanting some one who really does care about the customers.  You are the BEST!  More

I like this dealership. The staff is very friendly and knowelegeble. will come back . Will recommend to my friends. The staff is very friendly and knowelegeble. will come back . Will recommend to my friends. More

We were updated on the progress of our service twice during our 2 hour wait. Charges were also okayed with us before work was completed. Steve was very friendly and answered all our questions to our sat during our 2 hour wait. Charges were also okayed with us before work was completed. Steve was very friendly and answered all our questions to our satisfaction. More

Honesty and integrity are two words that describe the customer service I received when I had my car serviced. They offered alternative options since my car repairs were extensive. James was very thoug customer service I received when I had my car serviced. They offered alternative options since my car repairs were extensive. James was very thoughtful and answered all my questions. More

They had over $6000 of dealer fees and I never found out the actual sale price until I got home and got an offer the thumb drive they sent home with me. I went in the next day and got $12,000 worth it charg the actual sale price until I got home and got an offer the thumb drive they sent home with me. I went in the next day and got $12,000 worth it charges removed that you never see until you’re out the door. More

Don’t forget Angela she too deserves 5 stars. This dealership is customer centered. The staff is knowledgeable, friendly and they work as a team. This dealership is customer centered. The staff is knowledgeable, friendly and they work as a team. More

We have always been treated fairly and professionally at this dealer. We hope to continue the service relationship with ghetto. this dealer. We hope to continue the service relationship with ghetto. More

We love the person who sells us our cars. Service team is mostly good. They offerred me a car wash with my recent service, which I accepted. However the car was not washed. Service team is mostly good. They offerred me a car wash with my recent service, which I accepted. However the car was not washed. More

I was there because they had my second key. When I bought my new car in January. It took ten mohs to get a second key When I bought my new car in January. It took ten mohs to get a second key More