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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,616 Reviews

1,616 Reviews of Gettel Toyota of Bradenton - Service Center

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November 03, 2023

I like this dealership. The staff is very friendly and knowelegeble. will come back . Will recommend to my friends. More

by Koza2421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Gettel Toyota of Bradenton responded

Hi Koza2421, Thank you so much for giving us a 5-star review. We really appreciate you! Thank you so much for recommending us to your friends!

November 02, 2023

We were updated on the progress of our service twice during our 2 hour wait. Charges were also okayed with us before work was completed. Steve was very friendly and answered all our questions to our sat More

by dianaerdmann81
Recommend Dealer
Yes
Employees Worked With
Steven Voris, Steven Voris
Nov 02, 2023 -

dianaerdmann81 responded

Excellent service!

Nov 03, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your 5-star review of Gettel Toyota. We appreciate your business!

November 01, 2023

Honesty and integrity are two words that describe the customer service I received when I had my car serviced. They offered alternative options since my car repairs were extensive. James was very thoug More

by ENUNNJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Gettel Toyota of Bradenton responded

Enunnjr, Thank you for bringing your car in to Gettel Toyota of Bradenton. Thank you for recognizing James and thank you for your business. We appreciate your 5-star review.

October 30, 2023

They had over $6000 of dealer fees and I never found out the actual sale price until I got home and got an offer the thumb drive they sent home with me. I went in the next day and got $12,000 worth it charg More

by NORMHUDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Gettel Toyota of Bradenton responded

Normhudg, I understand your disappointment. I noticed you recognized two of our Service advisors in your review and no Salespeople. I apologize for the confusion you've experienced, if you would please contact us directly, I'd like to get the details of your experiences from your perspective. Please call me directly at 941-756-5511. Damian Gonzalez, General Manager.

Oct 31, 2023 -

NORMHUDG responded

I thought I had given Joy Norman, five stars, because she was very easy to deal with, and enjoyable to deal with.

October 29, 2023

Don’t forget Angela she too deserves 5 stars. This dealership is customer centered. The staff is knowledgeable, friendly and they work as a team. More

by tinmangreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela 5 stars
Oct 30, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your 5-star review of James! We completely agree, Angela is the absolute best!

October 28, 2023

We have always been treated fairly and professionally at this dealer. We hope to continue the service relationship with ghetto. More

by jwjames308
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Gettel Toyota of Bradenton responded

Thank you for giving us 5-stars, we appreciate your business!

October 24, 2023

We love the person who sells us our cars. Service team is mostly good. They offerred me a car wash with my recent service, which I accepted. However the car was not washed. More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Gettel Toyota of Bradenton responded

Hi Lola, we apologize for not washing your car after we offered to do it. Please feel free to stop back in and allow us to make this right for you and earn a 5-star review from you in the future.

October 23, 2023

I was there because they had my second key. When I bought my new car in January. It took ten mohs to get a second key More

by Dick bardwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Therrien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Gettel Toyota of Bradenton responded

We apologize for the inconvenience having only one key has caused. We are actively contacting customers as soon as we are notified your second key has been made available to order from the manufacturer. Thank you for your review. We hope things are better for you in the future.

October 18, 2023

4 Good Customer service I'm so happy Thank you for everything Thank you Thank you Steven for your help More

by wesnershop
Recommend Dealer
Yes
Employees Worked With
Steven Voris, Steven Voris
Oct 20, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your phenomenal review! Steven is the best!

October 17, 2023

Not very good. Same games most dealers play with their customers unfortunately. It’s a scam! More

by reviewer1000
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Monica Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Gettel Toyota of Bradenton responded

We apologize for your negative experience with us. We work very hard to always be upfront and honest with everyone. We are so sorry you feel deceived. Please let us know what we could have done better. Please reach out to me directly at 941-756-5511, ext. 23101.

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