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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,616 Reviews

1,616 Reviews of Gettel Toyota of Bradenton - Service Center

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November 28, 2023

Quick, efficient, no hassle Okay, I'll try. .. kept fully informed, timely and final paperwork was completed without a hitch. More

by SCHWEPPEJ
Recommend Dealer
Yes
Employees Worked With
Steven Voris, Steven Voris
Nov 29, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your 5-star review of us here at Gettel Toyota of Bradenton! We are so glad your visit went so well, and we appreciate your business.

November 26, 2023

James is always a pleasure to work with. He is truly a great asset to your organization. More

by soulpatrol
Recommend Dealer
Yes
Employees Worked With
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Grigsby
Nov 27, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your 5-star review!

November 24, 2023

Thank you for taking care of my car. Steve and his team did a good job although I have to replace the old filters that time that I visited. More

by joshua_louie
Recommend Dealer
Yes
Employees Worked With
Steven Voris, Steven Voris
Nov 27, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for sharing your experience with us! We appreciate your 5-star review!

November 23, 2023

Paint work done in collision center. Damaged a different area - requires me to bring it back. Interior dirty - they cleaned it. Seat belt didn't operate correctly - took 2 times to fix. More

by mskatzlaw
Recommend Dealer
No
Employees Worked With
Blair Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blair Smith
Nov 24, 2023 -

Gettel Toyota of Bradenton responded

Hi mskatzlaw, please reach out to me directly. I'd like the opportunity to understand this from your perspective. 941-756-5511 ext. 23000. Damian Gonzalez, General Manager.

November 23, 2023

I Didn't originally speak with Steve my paperwork was handed over to him. No courticy Wash provided Tire pressure not checked I Was told it would be an hour and 15 minutes no problem with that. The issue More

by MNEWS1980
Recommend Dealer
No
Employees Worked With
Steven Voris, Steven Voris
Nov 24, 2023 -

Gettel Toyota of Bradenton responded

MNEWS1980, would you please call me directly? I would like the opportunity to understand what happened from your perspective. 941-756-5511 ext 23101. Evan Warner, Service Director

November 21, 2023

Worst experience I had getting a new car. The one star is for the sales associate, but the service department deserves 5 stars! They have always taken good care of me when I come in. More

by OCHOA.FAVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Einar Saldana
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Alvarado Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Voris, Jonathan Cruz
Nov 21, 2023 -

Gettel Toyota of Bradenton responded

Fabiola, thank you for your review and I apologize that we didn’t deliver a great purchase experience. I take personal responsibility and will be contacting you to learn more about what happened from your perspective and work on regaining your trust and confidence. If we miss each other, please reach out to me at 941-756-5511 ext. 23000. Damian Gonzalez, General Manager.

November 20, 2023

Monica is great at giving the customer personal attention which puts the customer at ease. More

by DOTWERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Gettel Toyota of Bradenton responded

DOTWERNER, thank you so much for rating us and Monica 5-stars.

November 19, 2023

Another great job done by Auto Butler and service. Car was serviced properly and very clean. The phone attendant went out of her way to notify service I would be picking up late. ?? Only issue I had w More

by MIKETAFC
Recommend Dealer
Yes
Employees Worked With
Richard Tirado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Tirado
Nov 20, 2023 -

Gettel Toyota of Bradenton responded

Thank you MIKETAFC, we appreciate your 5-star review and thank you for your repeat business!

November 18, 2023

Was totslly confused the day I pulled in for my appointment no one in the drive lane to greet you like on the service side missed that. More

by DMARIEB2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Gettel Toyota of Bradenton responded

Hi DMARIEB2000, Thank you for the rating. We appreciate your view and can understand how confusing that can be. Perhaps this is something we can look to improve upon. Thank you for the suggestion!

Nov 18, 2023 -

DMARIEB2000 responded

There was 4 of us just sitting in our vehicles waiting in the collision lane thinking someone would come out had a preset appointment time.

November 17, 2023

Blair was extremely professional, courteous, and forthright in his assessment and treatment of myself, and my vehicle. He kept in touch with updates on the Status of my Murano and the repairs. Very More

by CLONGSTRETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Gettel Toyota of Bradenton responded

Hi Clongstreth, we are so glad you had such a pleasant experience with Blair and our collision service center. Thank you so much for the 5-star review! We appreciate you!

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