Gettel Toyota of Bradenton - Service Center

Service check in person was rude. I was not asked to sign any paperwork until the work had already been completed. Ipresented a coupon, one of the many I get in the mail from this dea I was not asked to sign any paperwork until the work had already been completed. Ipresented a coupon, one of the many I get in the mail from this dealership and was told it only gave me 20% off. Perhaps I misunderstood but my belief was it was a greater value. I was also told that my air conditioner filter needed to be replaced, which I agreed to, but no one ever showed me the old one to prove that it needed to be replaced. The person who signed me out was kind and efficient, not the same person who checked me in. Sometime last night I received an email from someone I did not recognize Monica Bailey? In this day and age it is not good for companies to send unsolicited emails, there is a lot of fraud and there are security issues. I did not authorize anyone to take photographs or videos of my car and then send them to me. Not happy about this. I was also told I had to use synthetic oil because that’s what Toyota recommends. Synthetic oil typically allows for 7500 miles of driving, and yet my notice says I’m supposed to come back in far fewer miles (3000?) than that. It’s hard to trust business these days. I understand everybody needs to make money but I’m not sure I would come back to this dealership. More

I would not recommend this dealership. I am not happy with my purchase with this location. Reinaldo promised to have my car fixed. The dealership did a horrible job fixing a minor repair. I am not happy with my purchase with this location. Reinaldo promised to have my car fixed. The dealership did a horrible job fixing a minor repair. They did a touchup and had my car for a week, ugh. I’m waiting for them to fix my car correctly. This is very unprofessional and I would never do business again with them. I might be filling out the CSS soon. More

We dealt with Blair in the Collision Department. My car was an accident and the motor mount was damaged. He proceeded to tell me that my motor was blown and was very rude demanding I have it picked My car was an accident and the motor mount was damaged. He proceeded to tell me that my motor was blown and was very rude demanding I have it picked up from their property ASAP! Never have I encountered such a rude customer service!!!! More