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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,616 Reviews

1,616 Reviews of Gettel Toyota of Bradenton - Service Center

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December 06, 2023

Prompt and professional. Will come back for service when needed. Location is great as well. More

by smg5x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Gettel Toyota of Bradenton responded

Hello! thank you so much for your 5-star review! We really appreciate your kind words! Happy Holidays!

December 05, 2023

too long a wait for tire rotation & oil change. I waited 2 hrs. no updates on status, i had to ask. More

by SGRISNEAR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Gettel Toyota of Bradenton responded

We sincerely apologize for the delay in your service, and we thank you for your 4-star review.

December 03, 2023

Everyone there was very nice and helpful. They kept me informed about what was going on and how long it would take. More

by WSDELL2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Gettel Toyota of Bradenton responded

Thank you so very much for your kind words and 5-star review! We appreciate you!

December 02, 2023

Service is not good People needs to wait hours just to have a simple oil change More

by cruz_garcia21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Manning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bitterhoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Body
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warner
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Grigsby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Tirado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Vazquez, Steven Voris
Dec 04, 2023 -

Gettel Toyota of Bradenton responded

We truly apologize for your wait time, we were doing our best to accommodate everyone who needed last minute service on the weekend. It was definitely not our intention to inconvenience you.

December 02, 2023

Good communication. Parts were hard to get so they worked hard to get them. Truck is perfe t More

by rons3859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your 5 star review of our collision center. We appreciate your business.

December 02, 2023

It was great like always good service :) I'd recommend this place to everyone Awesome More

by simonricardo306
Recommend Dealer
Yes
Employees Worked With
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Grigsby
Dec 04, 2023 -

Gettel Toyota of Bradenton responded

Thank you so very much for your 5-star review! We appreciate your business.

December 02, 2023

We arrived a few minutes before appointment. In less than an hour we were heading home. Best auto dealer/repair in Sarasota. More

by jfox1043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Gettel Toyota of Bradenton responded

jfox1043, thank you so much for your 5-star review of our service department! We appreciate your business.

December 01, 2023

Non professional he changed the oil and he did left the bolt loose that leeks the oil in my garage floor more then a cup and I came back the next day they fixed it without cleaning the plastic covers. More

by Mariamchibli
Recommend Dealer
No
Employees Worked With
Richard Tirado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Tirado
Dec 04, 2023 -

Gettel Toyota of Bradenton responded

We truly apologize for the inconvenience you experienced. Please give us a call so we can make this right.

November 30, 2023

Easy and professional. Thank you Chris Chris was very polite and easy to talk to. Listened to our concerns and helped us quickly. Thank you Chris. More

by Djohnson051
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Therrien
Dec 01, 2023 -

Gettel Toyota of Bradenton responded

Hi Djohnson051, We appeciate your 5 star review and for recognizing Chris.

November 30, 2023

Long check in wait at 9am apptmt, 20 min. Near 2 hr wait for tire rotation n car wash. Refused to patch tire w nail 3/4 in from edge, offered an overpriced $400 new tire, really? More

by rwtaylor2056
Recommend Dealer
Yes
Employees Worked With
Richard Tirado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Tirado
Dec 01, 2023 -

Gettel Toyota of Bradenton responded

We want to truly apologize for your wait time, we were doing our best to accommodate everyone's last minute service needs prior to Thanksgiving. It was definitely not our intention to inconvenience you and we hope you had a lovely holiday.

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