Back

Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,616 Reviews

1,616 Reviews of Gettel Toyota of Bradenton - Service Center

Sort by
March 20, 2022

The repairs were relatively easy, but took much longer than estimated and were not done well. When I brought the car back to correct the problems caused by your work, I was not able to get help to do so. More

by richloupee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Tetrault
Mar 26, 2022 -

Gettel Toyota of Bradenton responded

We do apologize for your experience here with us. Please call and ask for customer relations 941-756-5511 so we can gather a little more information. Thank you.

March 20, 2022

Did a good job on repairs horrible job communicating. No updates and took 2 months for minor accident. More

by sissyks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Tetrault
Mar 26, 2022 -

Gettel Toyota of Bradenton responded

We do apologize for your lack of communication. We have passed along your review to management.

March 20, 2022

Staff was most courteous I have encountered in a long time. Really appreciated all the hospitality More

by achoviajelks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review!

March 20, 2022

Everything was great with the service on my car. ..it was completed quickly with no problems. Everyone was very helpful especially Sabrina. Now the problem ...I spoke with Sabrina about getting an More

by Joeg13us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Gettel Toyota of Bradenton responded

Thank you so very much for your review. We do apologize for the lack of communication from finance. We hope you have been contacted since this review. Please call customer relations 941-756-5511 if you need further assistance. Thank you.

March 20, 2022

Comfortable waiting area, nice service people. However, a very long wait of 20 minutes before service advisor came to greet me at the car and then almost an hour and a half to get just a tire rot More

by g.w.roland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jurek
Mar 26, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review! We do apologize for your wait time and we are working on making the wait time less.

March 19, 2022

Able to remove rattling heat shields at no charge Free car wash. Service writer smiled. More

by rtrn2stender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

rtrn2stender responded

Delighted

Mar 19, 2022 -

rtrn2stender responded

Delighted

March 19, 2022

I was very pleased with my recent visit to Gettel for my tire service. I was treated in a very courteous manner and was quiet ite pleased and thankful for the kind treatment by Sabrina who was so helpful so More

by musicretiree101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your review and kind words! Sabrina is awesome, we agree!

March 18, 2022

Great work and friendly response Helpful in all respects Highly recommend this dealership to others More

by ARTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review!

March 18, 2022

The waiting area is comfortable and big enough for social distancing. There is Access to Wi-Fi and also charging stations. The work was completed earlier than I expected. More

by BENSAL1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joan Landquist
Mar 18, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review and awesome comments!

March 18, 2022

Within 2 minutes of leaving your dealership driving on 41 I could hear the rattle in dash that I brought it in for. You must of drove it only in your parking lot at low speed. Heard noise most of way home. More

by Pkmc23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Monica Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Gettel Toyota of Bradenton responded

We do apologize for your experience here with us at Gettel Toyota of Bradenton. Please call and ask for customer relations 941-756-5511 so we can gather a little more information. Thank you.

...
142
...