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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,616 Reviews

1,616 Reviews of Gettel Toyota of Bradenton - Service Center

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April 05, 2022

Good experience with Matthew. Everything ( 4 problems) was finished in a timely manner. He had difficulty contacting me because, for some reason, my phone wasn't responding to h More

by jeanettr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review! We are so happy everything was done in a timely manner. Unfortunately, most dealerships no longer have loaners.

April 05, 2022

Customer service was excellent. Only reason I didn’t give 5 stars was because of wait time which I guess should be expected, but I’m an impatient person. More

by Turk7702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review! We are happy you did have excellent service even with the wait time. We are working on the wait times.

April 04, 2022

Great attention, professional and good costumer service,I will surely come back here in my next service. More

by VIHELEQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review and kind words!

April 03, 2022

My car was supposed to be repainted but when I got it back, a panel was missed and now I have to take it back for who knows how long to get it completed. More

by Fialamc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blair Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Gettel Toyota of Bradenton responded

We apologize for this mix up. We understand how frustrating this is for you. We will check with collision to make sure it is done in a timely fashion for you.

Apr 04, 2022 -

Fialamc responded

I have left several messages but none has gotten back to me to resolve the issue.

April 02, 2022

Happy as always, thank you Joe Ott, Edwin Perez and Hector Rosario. You guys rock! More

by monibailey21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lappe Gonzales
Apr 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review and kind words!

April 02, 2022

This is the only dealer i will go too very reliable and always gets me in on the same day or next More

by Djaygo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your wonderful review and we always work hard to work with everyone's schedule.

April 01, 2022

Monica has been excellent. Following up and calling me back when necesary. Very understanding. Very pleasant. More

by CMON75
Customer Service
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review! We agree Monica is amazing!

April 01, 2022

Average service. Slow due to lack of personnel checking vehicle in and out. Car was cleaned well! More

by STEVE7877
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex O'Neil
Apr 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review and we apologize for the long wait time. We are taking measures to improve the initial wait time as well as overall wait time.

April 01, 2022

I have been having my truck serviced at Gettel for over 10 years. I am generally satisfied with their work. It gives me peace of mind to have a dealership working on my truck since it's 14 years old and More

by dawnaoak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jurek
Apr 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review! We agree, Jeff is awesome! It is always our goal to have you leave with a smile!

April 01, 2022

They serviced my Sienna perfectly, and restored the vehicle’s air conditioning. I am very pleased. More

by Blaine.jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review! Air conditioning is a must here in Florida!

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