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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,616 Reviews

1,616 Reviews of Gettel Toyota of Bradenton - Service Center

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April 13, 2022

Had a 1:00 appt. For maintenance and cut a key. I was there for 4 hours. Thankfully the time went quickly. My customer service rep was wonderful. More

by midnightmoon24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review! We are so happy your time here with us went so quick however we are working on the wait time!

April 13, 2022

Excellent customer service and friendly helpful employees. We drive a considerable distance to get service at this dealership location. More

by MELANIE_MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex O'Neil
Apr 15, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review!

April 12, 2022

Just not happy with them. Disappointed is an understatement... no has time to bring a car back because you did something you were NOT supose to do. More

by DARLENEGAGNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 14, 2022 -

Gettel Toyota of Bradenton responded

We apologize for your experience here with us. Please call and ask for customer relations at your convenience 941-756-5511. Thank you.

April 12, 2022

Great place to bring your vehicle in for any type of service! Everyone was happy to help and answered questions and most respectful. Thank you!!! More

by Dlangford2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Body
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jurek, David Hessel, Alex O'Neil
Apr 14, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your 5 star review and kind words!

April 12, 2022

Busy Monday morning, even with a scheduled appointment it took about 45 minutes before the car was brought into the bay for work. Matthew was friendly and honest in dealing with me and many more customers. More

by BARBARASCHLANGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Apr 15, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review! We do apologize for the wait time and the lack of communication. We are working to better those issues.

April 11, 2022

I went in for a regular scheduled maintenance appointment and left the next day with a new car! Great experience and still in disbelief! Nuri did a phenomenal job walking me through the process and made me c More

by rsbdburch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nuri ??????????
Apr 12, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your kind words and Congratulations on your new Camry! Awesome cars!

April 08, 2022

A great dealership! My 2019 Toyota Camry was brought in for service there were several issues and they were addressed accordingly. Service advisor James was awesome and More

by GK.BOAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James in service (awesome employee)
Apr 09, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review and kind words!

April 08, 2022

An hour wait in my car until I could talk to anyone. They did not change the air filter ( recommended by tech ) never talked to me until it was done. More

by seasidejenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Therrien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Gettel Toyota of Bradenton responded

We apologize for your wait time and lack of communication. We are working to have a better system so that wait times are less and there will be less frustration.

April 08, 2022

Took care of issues and kept me aware of things but on entering the drive no onetotell me whether to wait in car or not/ went in waited around was finally told to go back outside and would be called in—fe More

by Fonzman1940
Recommend Dealer
Yes
Employees Worked With
Jeff Jurek
Apr 09, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review. We are so happy your visit was well after the initial check in. We are working on different processes so the check in goes quicker and smoother.

April 07, 2022

I cannot say enough about Sabrina and James in service. The moment I pulled up to Toyota she greeted me with a smile. So helpful and went out of her way to make sure I was comfortable while waiting on my More

by JGOODWIN63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James took care of me…Monica was there, She was awesome too but James did my ticket.
Apr 09, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review and kind words! It is always our goal to have everyone leave with a huge smile and a little skip in their step!

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