Gettel Toyota of Bradenton - Service Center

efficient. ..fast..clean..professional..accommodating. I always feel like I am treated fairly and that my best interests are always taken into consideration. ..fast..clean..professional..accommodating. I always feel like I am treated fairly and that my best interests are always taken into consideration. More

I was very happy with my service rep he did a great job and was very pleasant. Well I didn’t like the fact that when I use my credit card it cost me an extra $73. If I realized I was going to get a charge and was very pleasant. Well I didn’t like the fact that when I use my credit card it cost me an extra $73. If I realized I was going to get a charge like that I would’ve use the debit card. More

Evan took good care our land cruiser. Timely, and good communication x x x x x x x xx Timely, and good communication x x x x x x x xx More

They did a very good job I would recommend my friends my friend whenever they have there car to be fix friend whenever they have there car to be fix More

Prompt, positive attitude, on time. A very pleasant environment for waiting. Good communication with problems. A very pleasant environment for waiting. Good communication with problems. More

My service rep Matthew was excellent. Personable (he remembered my car via its license plate from last year) AND knows his stuff Personable (he remembered my car via its license plate from last year) AND knows his stuff More

Scheduling easy and efficient. Information about service needs clearly presented. Informed about need for new tires in about 3 months. Waiting area good and provided social distanc Information about service needs clearly presented. Informed about need for new tires in about 3 months. Waiting area good and provided social distancing. More

First time seeking service for my Highlander. Called & thought I had made an appointment only to end up at a cattle call & having to return later in the day. Little to no communication about th Called & thought I had made an appointment only to end up at a cattle call & having to return later in the day. Little to no communication about the process of getting your car serviced. Assumptions made or just didn't care that I was clueless to what was going on. Once the car had been evaluated, communication was excellent and I felt well taken care of but the initial interactions at check in left an overwhelming bad impression. More

Attentive employees and very spacious waiting area. Information about wait time was accurate and appreciated Information about wait time was accurate and appreciated More

Your friendly and courteous staff was incapable of finding/fixing a slow leak in my tire (the primary reason for my visit); and it took over three hours to perform an oil change and tire rotation (the finding/fixing a slow leak in my tire (the primary reason for my visit); and it took over three hours to perform an oil change and tire rotation (the tire rotation did not follow my specific written instructions for tire location). I sadly cannot recommend your dealership, despite it being somewhat close to me. I really feel bad for the person for whom I overheard your staff preparing an $8,200 quote for a primary battery for the customer’s aged Prius, given your staff’s exhibited lack of technical ability. More