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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,616 Reviews

1,616 Reviews of Gettel Toyota of Bradenton - Service Center

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July 14, 2022

Nice courtesy friendly employees clean waiting lobby area but a long wait because of understaffed More

by joetackett31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jurek
Jul 26, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review! We are working on the wait time issue and will have the issue handled.

July 14, 2022

Had work done on the vehicle 2 weeks ago. A wiper blade which was replaced is broken and the windshield sticker was not updated. Left messages with 2 different service people- no calls return More

by fogarty08fla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Grigsby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Gettel Toyota of Bradenton responded

We apologize for the lack of communication and the broken wiper blade. I hope you have received a call, if not please call and ask for customer relations 941-756-5511. Thank you.

July 13, 2022

I’m always pleased with my service there. Right on time and everyone is so friendly. Love my Toyota! More

by KREISLERP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your amazing review!

July 13, 2022

Service was done quickly and I was kept informed about the repair that was needed. Mathew is a credit to your business. More

by billob546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

billob546 responded

Thank you

July 13, 2022

Have always been satisfied with the service I receive. The people who work in the service department are always very pleasant and friendly. More

by chaspat19380
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review and kind words!

July 13, 2022

The people who interacted with me were courteous, efficient and knowledgeable. Four more words now. More

by Jeff.egret
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your review!

July 12, 2022

Prompt. Ran smoothly. Service manager Jeff Juric was professional and very courteous. He kept me informed. More

by Hlsweat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jurek
Jul 23, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review!

July 12, 2022

I like the fact that I am consulted before work is completed but wish there had been more than one purchase option. More

by Denise.skivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review!

July 12, 2022

No customer service whatsoever. Waited outside by my car for 15 minutes without talking with anyone (and even scheduled an appointment online and was on time). Then after two hours More

by Jobotoons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Grigsby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Voris
Jul 26, 2022 -

Gettel Toyota of Bradenton responded

We apologize for your experience here with us at Gettel Toyota of Bradenton. We are aware of the wait time issues and are working on the problem.

July 12, 2022

Good service good price nice atmosphere great location and very helpful staff .the price remained the same at pickup time. More

by jimmarkovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review!

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