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Deluca Toyota - Service Center

Ocala, FL

4.4
2,463 Reviews

2,463 Reviews of Deluca Toyota - Service Center

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July 26, 2024

Very efficient service. The personnel in the service department were friendly and helpful. I have been a customer for 5 years and am never disappointed More

by CRENSHP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Boldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

5 stars for Service Advisor, Byron! My only complaint for this service is I specifically turned OFF my radio and A/C, but it was turned on when I received my car back. I find it inappr More

by CANDACEJANOCKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron - 5 Stars!
July 25, 2024

They over charged me for labor. They only fixed it after I called and said something was wrong after I was given the run around to speak to a manager. They should have found the err More

by arlmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
July 24, 2024

Outstanding employees, like Calvin, Alec, Tim, Edwin, Christina, Heather, and the folks at the collision center. And of course, outstanding service!! More

by FRANKNMARY1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Maxey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

Deluca always does a great job. I was taken right on time. From the minute I arrived until the time I left, the service was great and the oil change was done in a timely fashion. More

by JANOCONNOR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Glenn
July 24, 2024

Very accommodating and friendly. Pleasantly surprise with the waiting area and café in the service dept.. Joe at the service desk was great!! More

by jody.fargnoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
July 24, 2024

Dealership was unable to locate car that was towed to service center and parked in front of building. After 5 hours, it was finally confirmed my car was onsite but were still unable to provide an estimat More

by ASHLEY.ALLIN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan - Service Manager
July 24, 2024

The service writer Heather was great. Listened to my needs and got it done on time. The check-in process was fine. More

by w_tolpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather in Service
July 23, 2024

We have always received five star service from DeLuca Toyota. Ron and Cirri provided a top notch experience again this visit More

by oneilp61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron, Cirri in Service
July 23, 2024

Great customer service! Patience and understanding to make the visit pleasant. Did not have to wait a long time. Greatly appreciated! More

by trujillm105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
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