Deluca Toyota - Service Center

Great service but when they emailed me they said a new battery would cost me $298.00 however, when I signed the paperwork they said I had a lifetime battery and to replace it was free. I would have had th battery would cost me $298.00 however, when I signed the paperwork they said I had a lifetime battery and to replace it was free. I would have had them put the battery in then but the car was already in the pick up lane. I didn’t have the time to wait any longer. More

I tried to get an appointment but service was booked for over a week. I came in and used the express lane and was in and out in about one hour for my oil change and tire rotation. Thank you, Miss Cassie. over a week. I came in and used the express lane and was in and out in about one hour for my oil change and tire rotation. Thank you, Miss Cassie. More

I had an appointment and so they got me in right away. Victoria was great, running out to get my glasses which I left in the car. I was all done in about an hour. The lounge is comfortable and has a sn Victoria was great, running out to get my glasses which I left in the car. I was all done in about an hour. The lounge is comfortable and has a snack bar. More

We received a call asking us to make a service appointment for an oil change I said we were not do for 3,000 more mile or 1 more month but I am going on a trip soon so I made an appointment. I was appointment for an oil change I said we were not do for 3,000 more mile or 1 more month but I am going on a trip soon so I made an appointment. I was assigned to Michael Hasselman and when we checked in no one knew who he was. It turns out that he goes by Joe, Perhaps you all need to get on same page on who works for Toyota. It looked silly that we had the text showing the fellows name but no one new him except one lady said that is Joe. Apparently, that is his middle name and that is what he goes by. He was polite and kept us informed he also explained the evaluation on service report. Just correct his name for customer communications to avoid this delay. More

I called Toyota 800 number to change a flat and they said we had no coverage. At the time I had less than 3 years left on my coverage. I had to pay 60 dollars for service. said we had no coverage. At the time I had less than 3 years left on my coverage. I had to pay 60 dollars for service. More

Waiting time too long for simple maintenance and not given accurate estimate at time of appointment given accurate estimate at time of appointment More

3 hours for oil change, air filter, and tire rotation is too long with an appointment. Did not appreciate the unsolicited approach to buy/trade in my truck while waiting for service. too long with an appointment. Did not appreciate the unsolicited approach to buy/trade in my truck while waiting for service. More

I was very pleased and since this was my time using DeLuca, I am glad to find a service department tha I can rely on. DeLuca, I am glad to find a service department tha I can rely on. More

In for some warranty work (oil pressure sensor replacement). My car was taken into the shop as soon as I arrived and I waited while it was repaired. Less than two hours later I was on my way. replacement). My car was taken into the shop as soon as I arrived and I waited while it was repaired. Less than two hours later I was on my way. More

Needed to have front fender and hood on recently purchased Rav 4 painted. All aspects of experience including paint job were excellent. Hats off to Michelle in collision center who is an excellent purchased Rav 4 painted. All aspects of experience including paint job were excellent. Hats off to Michelle in collision center who is an excellent representative for your business. More