Gettel Toyota Ocala - Service Center

Had to go there three times to get my parts installed. Even though Phil said he ordered my parts and told me they were there, they weren't there. They sold the company while I was trying to get my work do Even though Phil said he ordered my parts and told me they were there, they weren't there. They sold the company while I was trying to get my work done AND they raised the cost of labor to $199 per hour. That's totally ridiculous for labor. I finally got everything done. More

Service advisor was very pleasant, however i am disappointed that i asked about fixing or checking my tire sensor that has been on. Nothing mentioned about it during inspection, and still on after disappointed that i asked about fixing or checking my tire sensor that has been on. Nothing mentioned about it during inspection, and still on after service. More

Sales team is amazing Mike S is great always touches base. Service team not so much, I've had a few issues last visit I asked Jose if the car was washed he said yes but if it wasn't I could just tell th base. Service team not so much, I've had a few issues last visit I asked Jose if the car was washed he said yes but if it wasn't I could just tell the guys to run it thru the wash. I was not going to do that after already waiting a few hrs. for service to be done. More

Service was excellent. Prices outrageous. I needed new brank fluid. Cost $15 to drain old and bleed line don't know how long it takes but cost for labor around $145. Total Prices outrageous. I needed new brank fluid. Cost $15 to drain old and bleed line don't know how long it takes but cost for labor around $145. Total $160. Labor biggest cost. Other than labor fee the service is excellent. At least I know the job is done correctly. Thank you for that. Still hoping Bailey finds my daughter car she wants. Bailey is awesome .Asset to this company. Keep looking Bailey. Appreciate your time and effort. Donna Debbie More

Very helpful and professional. The Dealership is very clean. Could be a little warmer on a cold day. The Dealership is very clean. Could be a little warmer on a cold day. More

I came on the wrong date- one day early. They took me anyway, for which I was grateful They took me anyway, for which I was grateful More

Every one was very help full I had a recall so I made a appt they replaced the chip now we have a safe car to drive thank every one for their help appt they replaced the chip now we have a safe car to drive thank every one for their help More

Cristina Flaherty always makes my experience at the dealership very pleasurable. She’s knowledgeable, professional, and a great person dealership very pleasurable. She’s knowledgeable, professional, and a great person More