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Deluca Toyota - Service Center

Ocala, FL

4.4
2,462 Reviews

2,462 Reviews of Deluca Toyota - Service Center

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September 19, 2024

My service representative was knowledgeable and recommended the necessary service for my vehicle. He was also friendly and quick. More

by EBICKFORD28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Greeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Fantastic! ! Nathan scheduled the appointment and Joe took over as soon as I arrived. Great attention to detail, professional, knowledgeable and friendly!! Th More

by PHOWELL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hashman, Nathan Mennenga, Joey Stathas
September 19, 2024

I was turned over to a recently hired service assistant who was remarkable in explaining ALL the info that applied to 3 issues I presented to her. The service dept sent updates regarding their findings and More

by BJMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sirri, Nathan, Racquel
September 18, 2024

The service department staff are excellent. From the one who meets you in the driveway, to checking and completion, they are all knowledgeable, courteous and efficient. More

by PATTYKISSELBRACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Flaherty
September 18, 2024

Had the best person helping me and that was Kevin Hernandez and Andrew Swanson and Adam in financing More

by sweetheart4222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
September 17, 2024

Customer service has always been a priority for this dealership which is why I thought so many cars from DeLuca More

by cwood524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Forinio service dept
September 17, 2024

3rd visit, same problem, not fixed. Coming back again on sept 24 to meet with the manager of the service dept. Hopefully it will be fixed. 45 minute drive each way times 3 times! An More

by SOMMERGIRL1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My dales person is gone
September 17, 2024

Cirri Pierce was very helpful. She worked on my behalf to get my second key for my Toyota Sciena. Recommend her It was a process to procure the new electronic key, which she expl More

by john.hallock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cirri Pierce
September 16, 2024

Professional, courteous and timely service. The waiting area was comfortable and well stocked, the service people were friendly and kept us informed of everything. I am very pleased with the se More

by dharvey6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Hetrick
September 16, 2024

Every time I’m at DeLuca Toyota Service Center, I’m always greeted with a smile, want to know what I’m in for, I tell them what the problem is, and we’re off. They let me know when the car is ready, an More

by FRANKNMARY1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Maxey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Davis, Raquel Ford, Alec Jewell, Calvin Yancey, Edwin in Finance, and Anthony Eason.
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