2,462 Reviews of Deluca Toyota - Service Center
Someone broke into my car and therefore I had to replace the passenger window.I brought my car back to Deluca to have the tinting put on the new window. It matches perfectly and looks great. While my car wa the passenger window.I brought my car back to Deluca to have the tinting put on the new window. It matches perfectly and looks great. While my car was there, I asked if they would take a look at my air filter. It was in desperate shape. They installed that and topped off my fluids and gave her a good wash. I really appreciate that they did what was required to have my car running smoothly. I have to admit, I don't always get in there on time, so knowing they will make sure it is up-to-date is important to me. Thank you as always! More
Jackson Quisenberry sales representative and Enoch Mikell Finances representative treated us in an outstanding way on the purchase of our new Toyota truck they both made it a pleasure to buy a new vehicle fo Finances representative treated us in an outstanding way on the purchase of our new Toyota truck they both made it a pleasure to buy a new vehicle for my wife and I. Thanks guys and God Bless, Donald & Patricia Onley More
Just wanted to say what an awesome experience I had with Deluca Repair associate Patricio Lara. We had a tail light problem on a stop in Ocala en-route to Disney. Patrico was understanding and compassionate Deluca Repair associate Patricio Lara. We had a tail light problem on a stop in Ocala en-route to Disney. Patrico was understanding and compassionate that we didn't want to spend our precious vacation time with our car problems and was extremely professional and expeditious in handling the repair to our Sienna. We are a fan of TOYOTA's owing a Rav4, Sienna and 10 year + Echo that we just can't bear to part with. Not only are cars reliable - but service is awesome too! THANKS Deluca Toyota and Patricio! More
Can't stress enough about Mr. Lara's professionalism and customer-focused approach to his job. Though I arrived shortly before closing, he went forward with servicing my car, realizing I faced a hardship if customer-focused approach to his job. Though I arrived shortly before closing, he went forward with servicing my car, realizing I faced a hardship if the job couldn't't be done right away. Mr. Lara said as long as the dealership was open for business that he wasn't going to turn away a customer. I felt other service managers might not go that extra mile. Mr. Lara said he was here to work for the client, and how was good to his word. Many thanks to him for a very positive customer experience. More
I recently had encounters with Scott #8271, and Nathan #6910 regarding service on my 4 Runner. I wasn't very happy because it took multiple trips to the service dept. to eventually find and repair the p #6910 regarding service on my 4 Runner. I wasn't very happy because it took multiple trips to the service dept. to eventually find and repair the problem. However, because of the business ethic, professionalism, and great attitudes of these 2 young men, I am very happy with Deluca Toyota. They both went the extra mile to assure that I was satisfied with the outcome. Kudos to both of these men. Deluca Toyota is lucky to have such exceptional employees. Thank you! Jo Cummings More
I have owned cars for 42 years but have never owned a Toyota I had my Lexus serviced @ Deluca Toyota and it was the most pleasant experience I've had @ a dealership... Period.. The attendants were inf Toyota I had my Lexus serviced @ Deluca Toyota and it was the most pleasant experience I've had @ a dealership... Period.. The attendants were informative and eager to please . The lobby was extradinary w items to purchase from birthday cards to denim ball caps. Before I knew it my car was serviced & I left with a fresh slice of pizza. A Toyota is in my future !! More
I initally came to Deluca to try to buy a new 2009 Venza, after having messed around with Phillips Toyota for approximately 6 months and they couldn't deliver. I met Jim Spaulding and his boss and they foun after having messed around with Phillips Toyota for approximately 6 months and they couldn't deliver. I met Jim Spaulding and his boss and they found what I wanted in less than a week. We were treated so well by Jim Spaulding that I sometimes feel as though I take advantage of him. For instance if I can't get through to service or I want to rent a car while mine is being serviced, I call Jim and he takes care of me. Jim Spaulding IS Deluca Toyota to me. More
Been mostly happy with all aspects of service. One problem when you make an appointment for service a rep is assigned to you. When you arrive at that time and the assigned rep is busy you have to wait problem when you make an appointment for service a rep is assigned to you. When you arrive at that time and the assigned rep is busy you have to wait for him even though other reps are not busy and could serve you. Seems a waste of both our times. More
Deluca Toyota is my favorite place to window-shop, shop and service my car. We went in to have my 1996 Corolla serviced and i found a 2011 Corolla that i loved and Steve Holloway ended up helping me. I r and service my car. We went in to have my 1996 Corolla serviced and i found a 2011 Corolla that i loved and Steve Holloway ended up helping me. I realize that cars are very expensive but! I loved this car! We live on a fixed income and figured that we could not afford this car at the moment. Steve worked with us and when we still felt we could not afford to drive this car hom....we soon found out he had a network of help and support behind him. Soon we discovered there was more than one way to finance a new Toyota and after awhile they found the right niche for us. I cannot remember everyone's name but! Steve would be able to fill this info in. Steve is a great salesman, in my opinion. Very informative and helpful but! not pushy! I had the 1996 Corolla for 15 years with no major problems and i am sure,,,,once we get completely comfortable with this car....we will enjoy it tremedously. I only hope we get as good a service out of this one as we have gotten from the 1996. Deluca has a good crew. I always feel at home when I am there. If i were a millionaire....everyone i know would be driving a Toyota of their choice! We want to take this opportunity to thank Deluca and their wonderful salesmen who are very informative and do not mind answering questions....even if they are asked more than once. GOD bless Deluca Toyota and all their employees!! your friends! Mavis Oshields Mickey Marshall 7-24-2011 dedrenicole@bellsouth.net More
I use Deluca for all of my service for my Toyota Tundra. I have always been satisfied with the quality and timely manner in which my service is completed. Irene is always quick to greet me with her friendly I have always been satisfied with the quality and timely manner in which my service is completed. Irene is always quick to greet me with her friendly smile and get my process started. My truck is serviced and back on the road in no time. More