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Deluca Toyota - Service Center

Ocala, FL

4.4
2,462 Reviews

2,462 Reviews of Deluca Toyota - Service Center

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November 14, 2012

Someone broke into my car and therefore I had to replace the passenger window.I brought my car back to Deluca to have the tinting put on the new window. It matches perfectly and looks great. While my car wa More

by kmckenzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcy Coulter, Jim Bronson
August 31, 2012

Jackson Quisenberry sales representative and Enoch Mikell Finances representative treated us in an outstanding way on the purchase of our new Toyota truck they both made it a pleasure to buy a new vehicle fo More

by donald.onley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember
August 03, 2012

Just wanted to say what an awesome experience I had with Deluca Repair associate Patricio Lara. We had a tail light problem on a stop in Ocala en-route to Disney. Patrico was understanding and compassionate More

by rpitzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricio "Paco" Lara
June 09, 2012

Can't stress enough about Mr. Lara's professionalism and customer-focused approach to his job. Though I arrived shortly before closing, he went forward with servicing my car, realizing I faced a hardship if More

by AllenParsons
Customer Service
Recommend Dealer
Yes
Employees Worked With
Patricio "Paco" Lara
February 08, 2012

I recently had encounters with Scott #8271, and Nathan #6910 regarding service on my 4 Runner. I wasn't very happy because it took multiple trips to the service dept. to eventually find and repair the p More

by Jec210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan #6910
December 14, 2011

I have owned cars for 42 years but have never owned a Toyota I had my Lexus serviced @ Deluca Toyota and it was the most pleasant experience I've had @ a dealership... Period.. The attendants were inf More

by ronnieicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irene along w Alexa & Frank Deluca
July 27, 2011

I initally came to Deluca to try to buy a new 2009 Venza, after having messed around with Phillips Toyota for approximately 6 months and they couldn't deliver. I met Jim Spaulding and his boss and they foun More

by elcid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Spaulding
July 25, 2011

Been mostly happy with all aspects of service. One problem when you make an appointment for service a rep is assigned to you. When you arrive at that time and the assigned rep is busy you have to wait More

by bobjoan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
July 24, 2011

Deluca Toyota is my favorite place to window-shop, shop and service my car. We went in to have my 1996 Corolla serviced and i found a 2011 Corolla that i loved and Steve Holloway ended up helping me. I r More

by dedrenicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve holloway
January 22, 2011

I use Deluca for all of my service for my Toyota Tundra. I have always been satisfied with the quality and timely manner in which my service is completed. Irene is always quick to greet me with her friendly More

by gdhoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irene Owens
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