Gettel Toyota Ocala - Service Center

Mr. Greene was very efficient in getting the paperwork completed. This included the recall work that I hadn't mentioned when I made the reservation for the service work. Since this was a major maintenan completed. This included the recall work that I hadn't mentioned when I made the reservation for the service work. Since this was a major maintenance visit, i.e. 60,000 miles, he advised me that it would take a while to do all the filters and the oil and tire rotation. Added to that was the recall for the computer adjustment. During the work he stopped by several times to tell me of the status of the work and that he was following to make sure it was done quickly. He explained all that was included in this visit and had the car pulled up next to the drop off area so I wouldn't have to walk in the rain. More

5K checkup-employee very courteous-job completed quickly-very well satisfied with this experience-would recommend to my friends and family-this is my third Deluca automobile and probably not my last quickly-very well satisfied with this experience-would recommend to my friends and family-this is my third Deluca automobile and probably not my last. More

Ron Rowles met me at the start and made me feel very confident that everything would be done quickly and correctly, including the recall notice. confident that everything would be done quickly and correctly, including the recall notice. More

I came in for my appointment at 10 am and was attended to right away. I was well informed what was going to be done and how long it would take to finish the job. Ron was very instrumental in planning my tim right away. I was well informed what was going to be done and how long it would take to finish the job. Ron was very instrumental in planning my time there. Thank you for taking care of my car. More

The service advisor, Lance Gansky made my service experience great by being knowledgeable, caring for my problems, and saving me money. He is the perfect example of the overall quality service provi experience great by being knowledgeable, caring for my problems, and saving me money. He is the perfect example of the overall quality service provided by DeLuca Toyota, which is why I buy my cars there and have them serviced there. More

From the time we arrived everyone we met once they knew our name was familiar with the service we were seeking for the day. Ken went over my invoice an d told me what was going to take place and approxima our name was familiar with the service we were seeking for the day. Ken went over my invoice an d told me what was going to take place and approximately how long it would take. Dring that time Ken came into the waiting room and kept us abreast of the work being done and how much longer we had to wait. The service was for a 10,000 mile checkup and recall. All items were taken care of. The waiting room at the dealer is comfortable and friendly, with coffee and treats available More

Brought my truck in for oil change, lube and to address a recall on the seat belts. When Marcy advised me that it would be about 2 hours to work the recall I told her that I was somewhat restricted on time recall on the seat belts. When Marcy advised me that it would be about 2 hours to work the recall I told her that I was somewhat restricted on time and had to leave by 1 PM. She promised to get me out of there before 1 PM and beat my time by 15 minutes. More

I did not have an app. and they took me right away. It took less than an hour. They are always so friendly and knowledgeable! I wouldn't go anywhere else. took less than an hour. They are always so friendly and knowledgeable! I wouldn't go anywhere else. More

Oil leak was repaired under warranty. The work was quite involved and was done correctly, and on time as promised. Service advisor Marcie Coulter is very knowledgeable and courteous. I would recommend the involved and was done correctly, and on time as promised. Service advisor Marcie Coulter is very knowledgeable and courteous. I would recommend the Deluca service department to anyone requiring service on their Toyota automobile. More

I was very pleased with my service visit. Ariana spent alot of time with me answering questions which I had. This is my first hybrid car. The service department did all the listed 5,000 miles free service alot of time with me answering questions which I had. This is my first hybrid car. The service department did all the listed 5,000 miles free service. I would recommend this dealership to friends for purchasing and service. DeLuca is a great dealership. More