2,460 Reviews of Deluca Toyota - Service Center
The time it took to do all the work mwas over 5 hours Friendly staff and nice waiting room. I think the amount of time to do the 5,000 mile check and then the car butler service followed. I asked them Friendly staff and nice waiting room. I think the amount of time to do the 5,000 mile check and then the car butler service followed. I asked them to check the left from strut as my car felt like it was bottom,ing out when I went over small bum[s. They found it was defective but didn't have the part in stock to correct the problem. Tkhats why I thkought the five hours was excessive. More
Excellent service , like always! Ron Rowles is great. Very professional. The best service personnel that DeLuca Toyota has working for them. I really like working with him. He exc Ron Rowles is great. Very professional. The best service personnel that DeLuca Toyota has working for them. I really like working with him. He exceeds my expectations for service. More
Excellent service "AS USUAL" Your Service Agent "MARCI" was excellent as usual. I arrived at Deluca at 2 PM for my appointment, Marci explained the required service and I was of Your Service Agent "MARCI" was excellent as usual. I arrived at Deluca at 2 PM for my appointment, Marci explained the required service and I was off to the waiting area. I played a few games of solitare on my tablet and was informed my car was ready!!!! It had been only about an hour !!! Oil change, tire rotation and (very appreciated) a complimentary car wash, It doesn't get any better than this. You and your employees are spoiling me, the good news is I can depend on Deluca Toyota for it high degree of knowledge, service and my "TRUST" that the job will be done right. Thanks Again, see you next time A very satisfied customer: PHIL More
Customer Service We recently purchased our third Toyota at Deluca and have been very pleased with their sales people, customer service, and honesty of service team. I We recently purchased our third Toyota at Deluca and have been very pleased with their sales people, customer service, and honesty of service team. It's a pain to have to drive to Ocala for service when I live in Gainesville, but the Toyota dealership in Gainesville I have found to be dishonest so the drive is worth it. More
Deluca Toyota My vehicle was serviced very thoroughly and quickly. I had a maintenance inspection, oil and oil filter change, and tire rotation. I greatly appreciat My vehicle was serviced very thoroughly and quickly. I had a maintenance inspection, oil and oil filter change, and tire rotation. I greatly appreciate the time and care they put in maintaining the performance of my vehicle. Josh and Melvin did great a job servicing my vehicle. I appreciate Austin's time and assistance. More
A pleasant experience! I took my 2015 Rav4 in for service, and had no intention of leasing a new one as the lease had a year to go.. Started chatting with Ralph Fevrier. I took my 2015 Rav4 in for service, and had no intention of leasing a new one as the lease had a year to go.. Started chatting with Ralph Fevrier. and the next thing I was driving a new Rav4 with the features I was most interested. We sat down and starting the money factor which involved Steve and a deal was made. They really went above and beyond to help me get the best deal. I then was introduced to Mr DeLuca. Nice touch. I have been driving a Toyota for 25 years at least and the quality of the vehicle improves every time I get a new one and the dealerships I've dealt with, here for 14 years, and previously in Michigan all have quality employees. I need a dependable car and Toyota hasn't let me down. More
Great service Went in for 5000 mile maintenance. Everyone there great. Out before I knew it. I would recommend this dealership. Great experience every time I go Went in for 5000 mile maintenance. Everyone there great. Out before I knew it. I would recommend this dealership. Great experience every time I go for service. More
6 months service The staff at our arrival was very courteous and described the work involved and the time required to do the work. It took a little longer than anticip The staff at our arrival was very courteous and described the work involved and the time required to do the work. It took a little longer than anticipated, however, they kept us aware of what was transpiring. The checkout procedure was explained in detail. The Christmas decorations were beautiful and the personnel working at this facility where also friendly and offered assistance if required. The availability of refreshments and food was also a delight. More
Awesome dealership Great place to do business rather its buying a vehicle or getting service done. I highly recommend it. It even has a cafe and a hair salon. Free co Great place to do business rather its buying a vehicle or getting service done. I highly recommend it. It even has a cafe and a hair salon. Free coffee and donuts, what more can you ask for really? More
Great Service I have been going to this dealership for service for more than 5 years. I traded in my previous Avalon for a new one. Service has been great. Prompt a I have been going to this dealership for service for more than 5 years. I traded in my previous Avalon for a new one. Service has been great. Prompt and efficient service. More