Gettel Toyota Ocala - Service Center

Due to Covid, my car hadn’t been serviced in over a year. I arrived to find, Marcie, gone from her station. She had retired after 30+- years at DeLuca. Who would I have now to check in my car? It happene I arrived to find, Marcie, gone from her station. She had retired after 30+- years at DeLuca. Who would I have now to check in my car? It happened to be Robert Denn. He was great. And the great service continues on. Thank you. Marge Hendon More

Customer service was awesome, and friendly they were honest with what was needed and asked if I wanted to get it fixed or at anther time, the only negative is just to change back brakes and oil change w honest with what was needed and asked if I wanted to get it fixed or at anther time, the only negative is just to change back brakes and oil change was extremely high with pricing, More

Excellent job. Staff are prompt & courteous. Services are reliable. We love to have our car service by DeLuca, except it's too far from the Villages. are reliable. We love to have our car service by DeLuca, except it's too far from the Villages. More

I was able to bring my car in earlier than my scheduled appointment. I knew this service call was going to be expensive so was told about a payment plan they are now offering. This was a relief for me sinc appointment. I knew this service call was going to be expensive so was told about a payment plan they are now offering. This was a relief for me since money is tight. Service was done quickly and car washed. More

YOUR SERVICE DEPARTMENT DOES AN EXCELLENT JOB. WE ARE VERY PLEASED WITH THE SERVICE DEPT EACH TIME WE COME IN AND HAVE BEEN WITH DELUCA MANY YEARS. VERY PLEASED WITH THE SERVICE DEPT EACH TIME WE COME IN AND HAVE BEEN WITH DELUCA MANY YEARS. More

I didn’t purchase my car at DeLuca (regrettably) but heard they were a great dealership. After my first visit to the service department, this will definitely be the dealership to meet all my future need heard they were a great dealership. After my first visit to the service department, this will definitely be the dealership to meet all my future needs. More

Clean!! Friendly, knowledgeable staff, comfortable, timely,..... Frank has built a wonderful business here. This is my 3rd car from here and I have sent several new customers here. timely,..... Frank has built a wonderful business here. This is my 3rd car from here and I have sent several new customers here. More

I got there early, but they immediately checked me in, answered my questions and completed my service in an hour. Iraly Faria, the service advisor, was just great in explaining everything before and afte answered my questions and completed my service in an hour. Iraly Faria, the service advisor, was just great in explaining everything before and after my service was complete More

Had much shorter waiting time for routine service. Could it be because we did not ask for car wash? 45 minutes compared to close to 2 hours. it be because we did not ask for car wash? 45 minutes compared to close to 2 hours. More

Took my 2006 Highlander with almost 78,000 miles in for service. Victoria, service advisor, and repair technician were very helpful. I had a list of concerns and asked to be called after Highlander had service. Victoria, service advisor, and repair technician were very helpful. I had a list of concerns and asked to be called after Highlander had been checked out. Technician emailed me video showing what should be repaired. Love the new technology! I had no surprises. I also had hand wash/wax and detail inside and out. Repair technician and detail shop complimented me on the condition of my 2006 Highlander. Excellent condition for 15 years old. I am an elderly lady who doesn’t drive much and I’m perfectly happy with my 2006 Highlander. Deluca has always given me excellent service. I highly recommend their service department. Mrs B. More