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Deluca Toyota - Service Center

Ocala, FL

4.4
2,461 Reviews

2,461 Reviews of Deluca Toyota - Service Center

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March 06, 2021

I was able to bring my car in earlier than my scheduled appointment. I knew this service call was going to be expensive so was told about a payment plan they are now offering. This was a relief for me sinc More

by dejavu617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Austin, Ron
March 03, 2021

YOUR SERVICE DEPARTMENT DOES AN EXCELLENT JOB. WE ARE VERY PLEASED WITH THE SERVICE DEPT EACH TIME WE COME IN AND HAVE BEEN WITH DELUCA MANY YEARS. More

by kencroth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DON'T REMEMBER THEIR NAMES BUT ALL WERE EXCELLENT
February 28, 2021

I didn’t purchase my car at DeLuca (regrettably) but heard they were a great dealership. After my first visit to the service department, this will definitely be the dealership to meet all my future need More

by lltruckguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall names.
February 11, 2021

Clean!! Friendly, knowledgeable staff, comfortable, timely,..... Frank has built a wonderful business here. This is my 3rd car from here and I have sent several new customers here. More

by Linda Longo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
February 06, 2021

I got there early, but they immediately checked me in, answered my questions and completed my service in an hour. Iraly Faria, the service advisor, was just great in explaining everything before and afte More

by Nolnod@81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iraly Faria
February 04, 2021

Had much shorter waiting time for routine service. Could it be because we did not ask for car wash? 45 minutes compared to close to 2 hours. More

by danakathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember
January 20, 2021

Took my 2006 Highlander with almost 78,000 miles in for service. Victoria, service advisor, and repair technician were very helpful. I had a list of concerns and asked to be called after Highlander had More

by Mrs B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria service advisor
January 20, 2021

Excellent service and workmanship had warranty service was all taken care of pleased with my vehicle and dealership pleasant and fast they wasted no time and I was back on the road! Thank You! More

by ddanssmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Manley
January 09, 2021

Very courteous and customer orientated staff. Exceptionally clean dealership. Mr. DeLuca truly cares for his customers. I am a repeat customer and will stay that way. More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Rudnick
December 31, 2020

always a great experience, never a hassle, explains work to be done and cost, never have to wait too long for service to be complete More

by k.c.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
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