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Deluca Toyota - Service Center

Ocala, FL

4.4
2,463 Reviews

2,463 Reviews of Deluca Toyota - Service Center

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December 26, 2024

Everyone was very nice and professional. Really appreciate the complementary services of nail salon and ride. More

by DANYVRF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Swainson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Maxey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Greeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Boldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady at nail salon
Feb 12, 2025 -

Gettel Toyota Ocala responded

It’s great to know you enjoyed the complimentary services, and we’re always happy to make your visit more convenient and enjoyable. We truly appreciate your feedback and look forward to welcoming you back soon!

December 22, 2024

Advisor was wonderful, but waiting time was a lot longer than normal-- a solid 2 hours. Also, driver's seat was lowered, which was fine, but I could not raise it again. Because of time constraints and trave More

by EJBM1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
December 22, 2024

Deluca Toyota was great, service and atmosphere were great. Let’s see if the new owners can keep it up More

by BURNSS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Feb 12, 2025 -

Gettel Toyota Ocala responded

We’re committed to maintaining the high standards you’ve come to expect, and we’re excited to continue serving you under the new ownership. We appreciate your trust and look forward to proving that we can keep up the great work!

December 21, 2024

the service dept and dealership was very clean and the people were very friendly, which was refreshing More

by submarinemm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cirri Pierce
Feb 12, 2025 -

Gettel Toyota Ocala responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our clean facility and friendly team. We always aim to create a welcoming atmosphere and appreciate your feedback!

December 21, 2024

The service was great. I came in for an oil change and ended up having a recall taken care of that I hadn’t planned on. It only took a little longer than they said it would More

by pingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name. He covered for a woman that I was scheduled to work with.
Feb 12, 2025 -

Gettel Toyota Ocala responded

Thank you for your feedback! We're glad to hear you had a great experience and that we could take care of the recall while doing your oil change. We appreciate your understanding with the slight delay and are happy we could get everything done at once for you!

December 20, 2024

Every Cirri was very help full every was lone was very help full Cirri was good I needed a new chip and she made sure it was done More

by BEVERLY H CANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cirri Pierce was very help full
Feb 12, 2025 -

Gettel Toyota Ocala responded

Thank you for your review! We're so glad to hear Cirri was able to help you and provide great service. We appreciate your feedback and are happy you had a positive experience!

December 19, 2024

Had to go there three times to get my parts installed. Even though Phil said he ordered my parts and told me they were there, they weren't there. They sold the company while I was trying to get my work do More

by RUBYALDRICH.ALDRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
December 16, 2024

Heather was extremely helpful. I will be using her anytime I go back for service ! More

by Viles7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Feb 12, 2025 -

Gettel Toyota Ocala responded

Thank you for your kind words! We're so glad Heather was able to assist you and provide excellent service. We look forward to seeing you again and we'll be sure to pass along your praise to her!

December 16, 2024

Service advisor was very pleasant, however i am disappointed that i asked about fixing or checking my tire sensor that has been on. Nothing mentioned about it during inspection, and still on after More

by jngoosey1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
December 16, 2024

Sales team is amazing Mike S is great always touches base. Service team not so much, I've had a few issues last visit I asked Jose if the car was washed he said yes but if it wasn't I could just tell th More

by waleskapfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose