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Gettel Toyota Ocala - Service Center

Ocala, FL

4.4
2,463 Reviews

2,463 Reviews of Gettel Toyota Ocala - Service Center

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August 27, 2023

I was checked in quickly and they kept me up to date as the service progressed. Austin took great care of me and my vehicle. More

by HESSCOTTAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
August 27, 2023

Victoria was very nice as a Service Advisor. She explained all services performed on the vehicle. However, the thing which upset me was that the Car Wash was not working, so I could not get my c More

by rsp1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
August 27, 2023

Told my service rep I did not feel comfortable driving my car. Wanted a full inspection. He changed the oil. Put conventional when I was running synthetic. Did not follow up on recommendations for issues wit More

by ODUM99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Byron
August 26, 2023

Jesus was wonderful he was very knowledgeable. And the time I spend in service was very fast. More

by MIGUELM4372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
August 26, 2023

Charged for tire rotation,, did not request. Told conflicting information, and so overcharged for service. More

by SIMPLYSILKSIMPLYELEGANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
August 26, 2023

I got surprised for the faster service in my truck repair. Amazing Everything was wonderful More

by MARROKING1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
August 26, 2023

As always, the service is great. That's why I keep returning to DeLuca for Toyota service. More

by BobS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Writer
August 26, 2023

Service advisor is very knowledgable which keeps me coming back to Deluca Toyota. Thank you. More

by joannewilliams222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Manley
August 26, 2023

Everyone is always courteous! Christina is always helpful and looks out for our best interest More

by linnea8750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
August 25, 2023

The people at the dealership are great. The issue is with the lack of foot& drink. I i’ve had my Highlander serviced at several Toyota dealerships, The Loop is the only one that doesn’t off More

by bouma2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron my service advisor
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