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Gettel Toyota Ocala - Service Center

Ocala, FL

4.4
2,464 Reviews

2,464 Reviews of Gettel Toyota Ocala - Service Center

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September 24, 2023

I was left at work. Shuttle never came to pick me up. I had to Uber to deluca to then find out you guys were closed. More

by sanser14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vic
September 23, 2023

We were pleased with the prompt service for our complementary service check since purchasing our car from DeLuca in 2021. Cristina took good care of us. More

by LLEBERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina in Service Department
September 23, 2023

Tire Pressure light on, they checked it immediately and found the issue (nail) - fixed in less than an hour More

by LMSTAMMFLORIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department employee can't remember her name
September 23, 2023

All elements of my car's servicing was outstand. Victoria, who coordinated my day at DeLuca, was as always outstanding and reassuring. Thanks for a super job and day. Richard Tangeman More

by rtangema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria, Kevin Cash
September 23, 2023

Great service excellent staffing. In and out. Victoria made sure all my service was up to date. Thank you. More

by dhruv0784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria services
September 23, 2023

Bryon was very helpful and even did a free tire rotation for me. Also, gave me information for the special on tires for next month because it was recommended by service to get new tires soon. More

by ABBYHURLEY93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure who I worked with
September 23, 2023

Disappointed with problems with truck, and Toyota’s unwillingness to correct them. This is my 4th and last Toyota. More

by ELOYZAYAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
September 23, 2023

Excellent service representation by Andrew St. John. Thorough , knowledgeable, very helpful and polite. Exceeded my maintenance service questions and requests. More

by malcolmnassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew St. John
September 23, 2023

Service center was just ok. Andrew st John was fantastic. However, being a loyal customer I was not afforded your buy three tires get one free nor was I able to use my 20 dollar More

by mndavis07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew St John
September 23, 2023

The customer service rep are very helpful and pleasant and a very nice waiting area More

by jeanaahoschar
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
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