Gettel Toyota Ocala

Someone broke into my car and therefore I had to replace the passenger window.I brought my car back to Deluca to have the tinting put on the new window. It matches perfectly and looks great. While my car wa the passenger window.I brought my car back to Deluca to have the tinting put on the new window. It matches perfectly and looks great. While my car was there, I asked if they would take a look at my air filter. It was in desperate shape. They installed that and topped off my fluids and gave her a good wash. I really appreciate that they did what was required to have my car running smoothly. I have to admit, I don't always get in there on time, so knowing they will make sure it is up-to-date is important to me. Thank you as always! More

I went in for service on a 06 Tacoma, dealt with Airiana who was very efficient & pleasant. While waiting we went to look at cars and were helped by James Agee who was very knowlegable about the new & used who was very efficient & pleasant. While waiting we went to look at cars and were helped by James Agee who was very knowlegable about the new & used vehicles. How suggested a 2013 Tacoma, took a test drive and were impressed with the handling of said truck. Unfortunately, our credit is not perfect. Jeff Thyng & Colin Way worked with us, found financing, although interest rate is 11%, we were able to trade & purchase new. This will help improve & get our credit rating back to where it should be. We feel we were so blessed to meet & work with fine professionals. The DeLuca dealership is a wonderful organization, not only for their fairness to the customer, but their dedication to the community. I would not want to purchase a vehicle anywhere else. More

Terrible practice at this dealership. They will try to get your business by hook or by crook. My personal experience with a purchase of toyota where they continued to offer a price quote over the phone th get your business by hook or by crook. My personal experience with a purchase of toyota where they continued to offer a price quote over the phone that seemed too good to be true. Yet I drove 50 miles to see what they indeed had to offer and my instincts were in fact right they added $2000 to the quote they offered to me. They tried to apologize saying that there was "miscommunication" and I must have misunderstood them where it was supposed to be selling price of car not out the door. Not only denying it they then asked me to write down what I thought was a fair price for the car and wasted another 10 minutes only to find out that they wouldn't go any $ below their new quote which was much higher than other dealerships. Take my advice stay away from their sales dept. Typical dealership who knows how to lie face to face to continue to run their business. I can't believe so many people fall for their practices and I am shocked at so many positive reviews at this site. People if you want my advice stay away from Deluca, try Rountree Moore where they have a code of ethics and believe in customer service and go out their way to make sure a customer is happy. In the end in some ways I was glad I ran into Deluca this time so I know never to return to them in the future. More

Mr Morales met us in the truck lot as my wife and I Mr Morales met us in the truck lot as my wife and I looked at new trucks and after telling him our needs he showed us a number of new trucks that Mr Morales met us in the truck lot as my wife and I looked at new trucks and after telling him our needs he showed us a number of new trucks that would work for us. The hardest part then was deciding on the one we wanted, the rest was fast and easy with no pressure at all. The rest of the staff was just as accomodating. Mr. Deluca should be very proud of his staff and dealership. I would like to add that Donna and I had been to Ford,Chevy and Ram looking and pricing and were exhusted from the sales pressure. We were in Ocala and happen to drive by Deluca Toyota and thought well,lets take a look, thinking no way will I buy a Toyota truck. Long story short,the staff was professional, the trucks are great and we drove home today in a new Toyota Trundra double cab with a 5.7L force 381 hp engine that will tow 10,100 lbs. Len and Donna Schmitt Inverness, Floida More

i was pleased with the fact that the salesman and people at deluca toyota did what they said they would do. no xx, at least with rudy and the manager i dealt with. i bought a vehicle over the internet. it at deluca toyota did what they said they would do. no xx, at least with rudy and the manager i dealt with. i bought a vehicle over the internet. it was just as they depicted it and when we agreed on a price, there was no quibbling. would reccommend them highly. david enfinger, chipley, fla. More

Wendy was very helpful when we came back to purchase our truck. We were hesitant to come back after our first encounter with one of the salesman but returned the next day to be treated with respect and feel truck. We were hesitant to come back after our first encounter with one of the salesman but returned the next day to be treated with respect and feel that any future relationship with the dealership will be favorable. Dan was very and pleasant when we had to do all the dreaded paperwork. I would recommend this dealership based on our overall experience. More

I would just like to thank everyone at Deluca Toyota that helped me with my new purchase. My first experience was not so great, but they totally made up for what happened. The dealership showed great example helped me with my new purchase. My first experience was not so great, but they totally made up for what happened. The dealership showed great examples of what true customer service is. My family has been buying from Deluca for many years, and with the way I was treated, this tradition will continue. I would like to personall thank Mr. Deluca, Jackson Quisenberry, and Jim Bronson. More

Ever since 2008 when we began patronizing with this dealer, our experience dealing with DeLuca Toyota has been superior. Every staff member with whom we have spoken listens to our concerns before they dealer, our experience dealing with DeLuca Toyota has been superior. Every staff member with whom we have spoken listens to our concerns before they respond and everything is explained in detail. Someone usually greets us within 60 second every time we arrive, and at least one staff member is even standing and approaching your vehicle after entering their driveway before you can park in their visitor area. We have all confidence in DeLuca Toyota and recommend them to all. More

DeLuca Toyota goes the extra mile it is customer satisfaction at it's best from the service personnel to the sales room floor their staff is the best. Extra credit goes to both Kyle and Paulie for b satisfaction at it's best from the service personnel to the sales room floor their staff is the best. Extra credit goes to both Kyle and Paulie for being so patient! More

Wendy was a very knowledgeable and friendly. She went out of her way to make sure we received everything that we wanted. Everyone is very friendly and Deluca Toyota has good service. We would come back out of her way to make sure we received everything that we wanted. Everyone is very friendly and Deluca Toyota has good service. We would come back again. More