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Gettel Toyota Ocala
Ocala, FL
3,298 Reviews
"Toyota Makes the Car...DeLuca Makes the Difference!!
One of Florida's fastest-growing volume Toyota dealer
Frank DeLuca, president and owner invites you to stop by and meet everyone at DeLuca Toyota. We will service your vehicle needs to the highest degree of satisfaction and make your experience the most favorable one. "Toyota makes the car...DeLuca makes the Difference"...!!!
Twenty-seven acres of Toyotas plus a HUGE selection of pre-owned and CERTIFIED pre-owned vehicles with 7-year 100,000-mile warranties!
DeLuca Toyota was established in 1978. Today, operating under the same management, we are now one of Florida's fastest-growing volume dealers. We are located in beautiful, historic Ocala. Our entire staff understands the importance of customer satisfaction and loyalty. Everyone at DeLuca Toyota strives to serve our customers professionally and efficiently. At Deluca Toyota, we make buying or leasing your new or used vehicle a pleasant and rewarding experience. Deluca Toyota's sales, rental, autobody, and service department strives for 100% customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,298 reviews
December 26, 2024
We had a 12:30 appointment for a tire rotation and oil change. I was told it would take about an hour. When we arrived we were told more like 2 hours. IT TOOK 3 1/2 HOURS! Then we got the HARD SELL to tra change. I was told it would take about an hour. When we arrived we were told more like 2 hours. IT TOOK 3 1/2 HOURS! Then we got the HARD SELL to trade in our car which we told him right from the start was NOT going to happen. I had to get really rude with the salesperson and order him to walk away! Hopefully the new owner can get this shoddy service department straightened out. More
by sevencedars
Verified CustomerEmployees Worked With
I don’t know the salespersons name but he should be fired
December 26, 2024
Everyone was very nice and professional. Really appreciate the complementary services of nail salon and ride. Really appreciate the complementary services of nail salon and ride. More
by DANYVRF
Employees Worked With
Other Employees :
Lady at nail salon
December 22, 2024
Advisor was wonderful, but waiting time was a lot longer than normal-- a solid 2 hours. Also, driver's seat was lowered, which was fine, but I could not raise it again. Because of time constraints and trave than normal-- a solid 2 hours. Also, driver's seat was lowered, which was fine, but I could not raise it again. Because of time constraints and traveling until the end of the year, I could not go back to have the issue addressed. More
by EJBM1120
Employees Worked With
Heather
December 21, 2024
The service was great. I came in for an oil change and ended up having a recall taken care of that I hadn’t planned on. It only took a little longer than they said it would I came in for an oil change and ended up having a recall taken care of that I hadn’t planned on. It only took a little longer than they said it would take (I was okay with it going over a little) and I’m grateful I was able to get everything done at the same time. More
by pingham
Employees Worked With
I can’t remember his name. He covered for a woman that I was scheduled to work with.
December 20, 2024
Every Cirri was very help full every was lone was very help full Cirri was good I needed a new chip and she made sure it was done very help full Cirri was good I needed a new chip and she made sure it was done More
by BEVERLY H CANNON
Employees Worked With
Cirri Pierce was very help full
December 19, 2024
Had to go there three times to get my parts installed. Even though Phil said he ordered my parts and told me they were there, they weren't there. They sold the company while I was trying to get my work do Even though Phil said he ordered my parts and told me they were there, they weren't there. They sold the company while I was trying to get my work done AND they raised the cost of labor to $199 per hour. That's totally ridiculous for labor. I finally got everything done. More
by RUBYALDRICH.ALDRICH
Employees Worked With
Eric
December 16, 2024
Service advisor was very pleasant, however i am disappointed that i asked about fixing or checking my tire sensor that has been on. Nothing mentioned about it during inspection, and still on after disappointed that i asked about fixing or checking my tire sensor that has been on. Nothing mentioned about it during inspection, and still on after service. More
by jngoosey1996
Employees Worked With
Michael
December 16, 2024
It was a very rushed experience. I was well taken care of by Daniel and Victoria. I was well taken care of by Daniel and Victoria. More
by SHEBERT33
