Gettel Toyota Ocala

My appointment was quick and easy. In and out. My service was done in under an hour. In and out. My service was done in under an hour. More

Ryan Santos went above and beyond! He made the process seem effortless and I had my new truck within an hour. Adam Phelps was also very pleasant and knowledgeable. I will definitely He made the process seem effortless and I had my new truck within an hour. Adam Phelps was also very pleasant and knowledgeable. I will definitely recommend Deluca Toyota to anyone needing to purchase a vehicle! More

The maintenance service was wonderful. But the overall experienced was marred by pushing to trade. 10/12 am - email that DeLuca wants my 2016 Prius. 10/12 2;15 pm - special meeting wi But the overall experienced was marred by pushing to trade. 10/12 am - email that DeLuca wants my 2016 Prius. 10/12 2;15 pm - special meeting with man telling me all that could go wrong and the $$$$ expense of same; better to trade in for something new. Very pushy and a big turnoff. 10/12 evening - husband got an email that "we have driven your Venza and checked it inside and out....we want to keep you safe and have service coupons". Interesting that you checked so thoroughly, as the Venza was sold in 2016, re[placed by the Prius which is so badly in need of service! More

Inconsistent with service support. When courtesy vehicle requested exceeded the time provided by more than 30min, would’ve had to wait over an hour. Seems like the sales team oversells When courtesy vehicle requested exceeded the time provided by more than 30min, would’ve had to wait over an hour. Seems like the sales team oversells when it’s not time for replacement which impacts our trust. More

Received very good seafront Deluca Toyota Service advisor Adam kept us informed during the entire process Adam kept us informed during the entire process More

The on line ads for vehicles are misleading. You cannot purchase a vehicle for the price advertised. Our salesperson Youly was very helpful, but he told us that Finance would be right with us You cannot purchase a vehicle for the price advertised. Our salesperson Youly was very helpful, but he told us that Finance would be right with us to finalize the paperwork, but after waiting 10 minutes I went to find them. They then told me they would be right with us. 10 minutes later the finance guy came to us to tell us he would be with us shortly. 10 minutes later we were taken to his office. More

Verg good sales people Rudy and the Sale Christopher made sure we did not go to another dealer because we were going to we really wanted a other venza but your prices were way to high made sure we did not go to another dealer because we were going to we really wanted a other venza but your prices were way to high More

First of all the service dept. was very nice. Always when I brought my car for service they would clean and vacuum before I picked it up. I didn’t realize they don’t do that anymor was very nice. Always when I brought my car for service they would clean and vacuum before I picked it up. I didn’t realize they don’t do that anymore. I mentioned that to the service guy Jesus, he was so kind he did it for me on his own. I really appreciated him doing that for me. That is why I come back for service. But if that service is gone, I’ll go elsewhere. I can go anywhere and save money. I relied on that service. More

Excellent service and great waiting area. Clean facilities and service coordinator Byron did a wonderful job of keeping us informed Clean facilities and service coordinator Byron did a wonderful job of keeping us informed More

Even with a appointment waited over two and a half hors for a tire rotation. This is the third time I didn't get the free car wash. for a tire rotation. This is the third time I didn't get the free car wash. More