Gettel Toyota Ocala

We received a coupon for an oil change via email. When my husband arrived Bob was not pleased that we presented a coupon that he had not seen before. He took a picture of it from my husband’s phone. When my husband arrived Bob was not pleased that we presented a coupon that he had not seen before. He took a picture of it from my husband’s phone. He was not very kind. He also asked if they could check the start/stop feature on my car that hasn’t worked since the week after buying my vehicle there. He said it would be $165 and they don’t have the tools to work on a Chrysler, even though I purchased my vehicle here. I had a great experience purchasing our vehicle there so I was happy to come back there for service. We actually drove past multiple oil change places just to get there. I was a little disappointed in our experience. Not sure that we will return. Also they recommended we get the brakes replaced but it’s funny, when i purchased it there in March, i asked about the brakes because they appeared a bit rusty. The salesman said the brakes were brand new and it’s common for Florida vehicles to have rusty brakes. More

The service advisor was great. He found some things that save me money. he completed the service and a good time. He found some things that save me money. he completed the service and a good time. More

I was there 1 1/2 hours for a tire rotation If I knew it was going to take 1 1/2 for a tire rotation I would not have had it done it was going to take 1 1/2 for a tire rotation I would not have had it done More

Extremely helpful and nice staff. I would recommend asking for Mike when looking for a car. He searches based on what you say and takes care of questions you ask. I would recommend asking for Mike when looking for a car. He searches based on what you say and takes care of questions you ask. More

I have been coming to this Dealer ship for many years now, and I have always had a great experience. now, and I have always had a great experience. More

We entered Deluca Toyota and had the pleasure of meeting Jose. He was cordial and talkative. He showed us several vehicles and even allowed us to drive them. He answered our questions and clarified our doub Jose. He was cordial and talkative. He showed us several vehicles and even allowed us to drive them. He answered our questions and clarified our doubts. That same night we bought our truck; We made a good purchase. Thanks to the staff who helped us specially to our salesman Jose Aviles. More

Always a great experience at the dealership - very professional and friendly staff. DeLuca has become a partner in my business as well - will refer everyone here. professional and friendly staff. DeLuca has become a partner in my business as well - will refer everyone here. More

We told them our price and they made it happen! Will gladly recommend them to our family and friends! Will gladly recommend them to our family and friends! More

The staff is friendly and helpful. Easy to make the appointment. Waiting room is comfortable and clean. Easy to make the appointment. Waiting room is comfortable and clean. More

Communication, I should have been told how long the service was going to take. spent 3 1/2 hours waiting for my vehicle. Oil Change, Tire rotation and balance, throttle body and injectors cleaned. I service was going to take. spent 3 1/2 hours waiting for my vehicle. Oil Change, Tire rotation and balance, throttle body and injectors cleaned. If I knew it was going to take that long, I would have rescheduled and left the vehicle. More