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Gettel Toyota Ocala
Ocala, FL
3,304 Reviews
"Toyota Makes the Car...DeLuca Makes the Difference!!
One of Florida's fastest-growing volume Toyota dealer
Frank DeLuca, president and owner invites you to stop by and meet everyone at DeLuca Toyota. We will service your vehicle needs to the highest degree of satisfaction and make your experience the most favorable one. "Toyota makes the car...DeLuca makes the Difference"...!!!
Twenty-seven acres of Toyotas plus a HUGE selection of pre-owned and CERTIFIED pre-owned vehicles with 7-year 100,000-mile warranties!
DeLuca Toyota was established in 1978. Today, operating under the same management, we are now one of Florida's fastest-growing volume dealers. We are located in beautiful, historic Ocala. Our entire staff understands the importance of customer satisfaction and loyalty. Everyone at DeLuca Toyota strives to serve our customers professionally and efficiently. At Deluca Toyota, we make buying or leasing your new or used vehicle a pleasant and rewarding experience. Deluca Toyota's sales, rental, autobody, and service department strives for 100% customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,304 reviews
Verified Customer
November 14, 2023
very dissatisfied with the service, they never called me to tell me that the car was ready. I was forced to ask for transportation to pick up my car. poor organization of service appointments. They have to to tell me that the car was ready. I was forced to ask for transportation to pick up my car. poor organization of service appointments. They have to improve. More
by ORTIZELLY45
Employees Worked With
Servicio al cliente
November 14, 2023
Very dissatisfied with the service and service advisor. Came in with an appointment for 15k service and mentioned I had a slow leak in a tire with 5 pound loss per week. 15k service was done (30 minutes) Came in with an appointment for 15k service and mentioned I had a slow leak in a tire with 5 pound loss per week. 15k service was done (30 minutes) but nothing done with tire. When I asked about tire with service advisor he stated 'No Leak Found'. I then asked if tire was even removed from vehicle and his comment was 'No, with appointments with just push these through for the service. More
by sjclock
Employees Worked With
Jesus Rodriguez
November 14, 2023
Very bad experience- I brought my car in with two issues and was told that it is normal for one headlight to constantly flicker between low and high beams, even after showing the technician a video of the p and was told that it is normal for one headlight to constantly flicker between low and high beams, even after showing the technician a video of the problem. The other issue was with my electronics system, and I was told it’s working fine with no further explanation. The service staff seems to be all about efficiency and doing the least they can to get customers in and out. They did not listen at all to the problems I’m having with the car, and did not fix either one of them. They just told me I had five other things that needed to be fixed, none of which I came in for. More
by melissam
Employees Worked With
I don’t know the names
November 13, 2023
After being told the reason my tires weren’t properly rotated was due to differences in tread, I reviewed the paperwork I had and two tires were at 5/32 and two at 6/32, a very small difference. Looking rotated was due to differences in tread, I reviewed the paperwork I had and two tires were at 5/32 and two at 6/32, a very small difference. Looking back on the time before, they are all listed as being 5/32, so apparently two of them gained tread since April! Such a joke, if they can’t even measure such a small difference correctly I don’t think that would matter where it went on the car. Either way, this dealer has lost my business More
by krf216
Employees Worked With
Andrew
November 13, 2023
My wife and I were stranded and were fortunate to find this dealership and the very helpful representative Cynthia Lebron.. Her assistance made this difficult situation much more bearable. this dealership and the very helpful representative Cynthia Lebron.. Her assistance made this difficult situation much more bearable. More
by BIGTORCH4
Employees Worked With
Cynthia Lebron
November 13, 2023
I would like to say that my service advisor did a great job checking me into my appt,& giving me info on future appts.She was very professional & helpful to me about my Tacoma.Her name is LAYLA & she is a job checking me into my appt,& giving me info on future appts.She was very professional & helpful to me about my Tacoma.Her name is LAYLA & she is a credit to your dealership. More
by JOHN55F100
Employees Worked With
Layla Hamilton
