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Gettel Toyota Ocala
Ocala, FL
3,304 Reviews
"Toyota Makes the Car...DeLuca Makes the Difference!!
One of Florida's fastest-growing volume Toyota dealer
Frank DeLuca, president and owner invites you to stop by and meet everyone at DeLuca Toyota. We will service your vehicle needs to the highest degree of satisfaction and make your experience the most favorable one. "Toyota makes the car...DeLuca makes the Difference"...!!!
Twenty-seven acres of Toyotas plus a HUGE selection of pre-owned and CERTIFIED pre-owned vehicles with 7-year 100,000-mile warranties!
DeLuca Toyota was established in 1978. Today, operating under the same management, we are now one of Florida's fastest-growing volume dealers. We are located in beautiful, historic Ocala. Our entire staff understands the importance of customer satisfaction and loyalty. Everyone at DeLuca Toyota strives to serve our customers professionally and efficiently. At Deluca Toyota, we make buying or leasing your new or used vehicle a pleasant and rewarding experience. Deluca Toyota's sales, rental, autobody, and service department strives for 100% customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,304 reviews
November 28, 2023
very good sorry I am tired of all these surveys if you know yor employees and show then that you appreciate then them, you know they will do the best for their employer who appreciated the service they do know yor employees and show then that you appreciate then them, you know they will do the best for their employer who appreciated the service they do More
by AUDREY7
Verified CustomerEmployees Worked With
did not use sales department only service
November 28, 2023
It took 10 mins before someone assisted me when I first arrived for my appointment. The appointment took the amount of time I was told. After the appointment it was difficult to find someone to pull my car arrived for my appointment. The appointment took the amount of time I was told. After the appointment it was difficult to find someone to pull my car around. I didn’t understand why it wasn’t pulled around when the service was complete. I was handed my keys to take to someone to pull my car around. I agreed to the complimentary car was after service but the wash looked worse after than when I brought it in. More
by bridgett.parker
Employees Worked With
Andrew St John
November 28, 2023
Fast and friendly service! Got me in and out with no fuss. Thank You so much! Got me in and out with no fuss. Thank You so much! More
by REBECCA_FIORENTINO
Employees Worked With
November 25, 2023
I have a 2021 Toyota tundra it’s been 2 years I think the body shop did a terrible job there and JEN and Marry were terrible people even Frank Deluca son wouldn’t give me any help I would never take it to a body shop did a terrible job there and JEN and Marry were terrible people even Frank Deluca son wouldn’t give me any help I would never take it to a dealerships, Body Shop. More
by jason.x.bryant
Employees Worked With
November 25, 2023
Ordered and prepaid. Stated parts will be in within a week. Very happy that will be in within 7 days. Yeah! Will all when parts are in. Stated parts will be in within a week. Very happy that will be in within 7 days. Yeah! Will all when parts are in. More
by BLINGDESIGNER
Employees Worked With
Spencer in sales Mike in service
November 23, 2023
Dropped my Corolla off at 0730. Was told I would get a call in an hour or two to let me know what needed to be done. At one pm, I called and was transferred three times. Ended up le Was told I would get a call in an hour or two to let me know what needed to be done. At one pm, I called and was transferred three times. Ended up leaving a VM for Jesus, my service rep assigned to me. Never heard back, had to call again. Finally got through to him and he said he would call me back in 10 minutes. 45 minutes later, I had to call back again at which time I was told what services needed to be done and that they had done no work yet. By the time they were finished with my car it was almost 3 pm. Jesus s said it was the new system. I call it dropping the ball and not keeping track of the orders. I think it is a fault in the whole system, but also feel that people are not doing their job very well. More
by CRYSTALLEETURNER
Employees Worked With
Already said what I think
November 23, 2023
Prompt and courteous service. All work completed in less than 30 minutes. The first time having an appointment for Service seemed to really matter. All work completed in less than 30 minutes. The first time having an appointment for Service seemed to really matter. More
by YEOMANSS
Employees Worked With
Didn’t work with the sales department. Worked with Service. Our rep was Christina.
November 23, 2023
Did a great job with the service! People were professional and polite throughout the service People were professional and polite throughout the service More
by lukebender1
Employees Worked With
