Gettel Toyota Ocala

Good service and i dont have to wait to much but when they wash my car they leave it dirtier they wash my car they leave it dirtier More

This is a very good place. The staff is so pleasant and I appreciate being able to get food and drinks while waiting. The staff is so pleasant and I appreciate being able to get food and drinks while waiting. More

The wait time to finalize the deal with the finance department is about 5 hours. That is ridiculous. As I sat there one financial staff member had not client in his office and he sat there for at lea department is about 5 hours. That is ridiculous. As I sat there one financial staff member had not client in his office and he sat there for at least two hours before he called someone in. Also couples that came after me were called in before me. Makes you wonder if it was because I was by myself. I final left because it was dark out and I don’t drive in the dark. I felt like I was being held hostage. The sales manager final gave me my old car keys so I could go home, ( in the dark)! I returned the next morning to complete the process. It was not a pleasant experience. I have purchased at other dealerships before and never ran into that problem. It was no fault of the sales person. I do feel the general manager needs to correct the issue. As a retired teacher, I would never run my classroom in that manner. More

Victoria is a great service manager. Communicates well and gets the job done (with a smile). Communicates well and gets the job done (with a smile). More

Mr. Andrew was great and friendly! He explained the recommended services well and I didn’t feel any judgment when I couldn’t afford all the services recommended. recommended services well and I didn’t feel any judgment when I couldn’t afford all the services recommended. More

Great experience. Would recommend to buy your next vehicle at DeLuca in Ocala. They go out of their way to get you what you are looking for. Thank you for finding m Would recommend to buy your next vehicle at DeLuca in Ocala. They go out of their way to get you what you are looking for. Thank you for finding me a great car!! Loving it.!! More

Great customer service. No concerns during my appointment. Loyal customer here and will return. Kudos ...... No concerns during my appointment. Loyal customer here and will return. Kudos ...... More

It was great service. Only issue was price variance. I approved the request along with the service manage. The price came out to 6615.00. I asked him if that is with tax. Only issue was price variance. I approved the request along with the service manage. The price came out to 6615.00. I asked him if that is with tax. He said YES. I reiterated to say are you sure. He said another yes. This was the determining factor on getting all services offered. When I received the completed invoice to my surprise it was 6985.00. A small variance but not the amount I trusted to see based upon our conversation. More

Service writer very busy. Asked for quote on new tires but never got back to me. Usually get video of service with comments from technician but not this time. Service visit wa Asked for quote on new tires but never got back to me. Usually get video of service with comments from technician but not this time. Service visit was good but not as good as past experiences More

I brought my car in because of noise in the front end and driving poorly. The noise was because they didn't tighten the lug nuts at my previous appointment when they rotated the tires. I sat there f and driving poorly. The noise was because they didn't tighten the lug nuts at my previous appointment when they rotated the tires. I sat there for 2 hours at which point they said they would drive me home. Got almost home when they called and had tightened the lug nuts. Problem fixed! Told the driver to turn around. It took 2 1/2 hours for them to even look at the car. One afternoon wasted. More