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Gettel Nissan - Service Center

Sarasota, FL

4.6
1,146 Reviews

1,146 Reviews of Gettel Nissan - Service Center

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August 17, 2023

First time at this dealership, and had a great experience. The staff was friendly. No complaints about anything!!! More

by SAMKIMMILLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Gettel Nissan responded

Thank you for the 5 star review!!! We appreciate your business!

August 16, 2023

Service Department is always true to their word as far as pricing and what issues they have found and how long to repair vehicle and will provide a free rental car if longer than a day or will take you home More

by CCANDGARMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Gettel Nissan responded

Thank you for the 5 star review!!! We are happy to hear about your great experience in our service department.

August 14, 2023

I was on vacation when my car broke down. Laura made sure that my car got in and fixed and back to me before my check out date even though service was booked I am so grateful 🙏 for the com More

by tulley_lt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Kehrt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Coleman, Laura Lariviere, Jamari Hargrove, Spencer Trombly, Kimberly Cannello
Aug 14, 2023 -

Gettel Nissan responded

Thank you for the 5 star review!! We appreciate your business!

August 14, 2023

Complete scam artist. Told me over 3k in repairs for a car with 16k miles. Verified most of the repairs weren't needed More

by Tim_Schott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Aug 14, 2023 -

Gettel Nissan responded

We are sorry to hear about your experience Tim. Please reach out to our Service Director, Don Carroll at 941-921-2655 so that he may look into this for you.

August 14, 2023

all the staff is very friendly, they answered all your questions, the service was very fast, very reliable More

by elsolitario19731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kehrt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Gettel Nissan responded

Thank you for the 5 star review!! We appreciate your business!

August 12, 2023

Very conscious. Very accommodating. Very Knowledgeable about Nisssan cars. Very respectful and solicitous. Thank You. More

by CONNIELAURIE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Lariviere
Aug 14, 2023 -

Gettel Nissan responded

Thank you for the 5 star review Connie!! We appreciate your business!

August 11, 2023

Hector is a pleasure to work with. He has taken care of me for quite awhile. He has been the only representative I feel comfortable doing business with. More

by DRAE857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Gettel Nissan responded

Thank you for the 5 star review!!! We appreciate your business!

August 11, 2023

Not helpful, overpriced, vague on the explaining work. Ripoff, was told 180 for inspect and was charged 230 bucks More

by barbdelo.bd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Kehrt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Gettel Nissan responded

We are sorry to hear about your experience. Please call our Service Director, Don Carroll at 941-921-2655 so that he may look into this for you.

August 11, 2023

Very easy to work with. Performed the work needed to make sure everything was taken care of and no more problems More

by JOYCE.FORD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Gettel Nissan responded

Thank you for the 5 star review!!! We appreciate your business!

August 10, 2023

They removed my negative remarks. Price gouging on parts and labor 200 USD per hr while at home in canada $140 CAD hr. Test equipment appeared to me to be faulty not calibrated right More

by alex
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager director
Aug 11, 2023 -

Gettel Nissan responded

Alex, please reach out to our Service Director, Don Carroll at 941-921-2655 so that he can look into this for you. We apologize for any frustration.

Aug 11, 2023 -

alex responded

I already did with no satisfaction. I view does not change. I trust my dealers at home but not in the Sarasota areas. I have a mechanic background experience which supports my opinion.

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