Gettel Nissan

Engine issue Very helpful and great communication during the process. Jack was consistently available and even offered a loaner car, which I did not need at this Very helpful and great communication during the process. Jack was consistently available and even offered a loaner car, which I did not need at this point in time. Jack kept me updated each day. More

Horrible post sale service We love our SUV (2015, Honda, Pilot) and feel we did get a good deal on it, but once we got home and had some questions pertaining to the Pilot, our s We love our SUV (2015, Honda, Pilot) and feel we did get a good deal on it, but once we got home and had some questions pertaining to the Pilot, our salesman (who told us to email him anytime, with any concerns) barely responded with a sentence, and that was after multiple attempts to reach him. The general manager was copied on two of our emails and he never responded at all. Our concerns were never addressed. On the day of purchase, the finance guy told us he could not transfer our plate as it needed to be replaced and that he would find out how much he would have to charge us (we were there on a Saturday) and he would get back to us that Monday. He said it could be up to $300??? We never heard from him and multiple attempts to reach him were met with no response. I gave up on him and went to the Tax Collector's office and they told me they could have easily done it at the car dealership, it just required 2 more steps, and it would not cost us anymore than our renewal plate fee (47.00) and once they found out who we purchased the car from, they informed me that this was typical for Gettel dealerships. So, after an hour at the Tax Collector's office, with them calling the dealership, talking with their title representative and being put on hold for 20 minutes, I had to go BACK to the dealership and get my plate. Apparently when a dealership is in the process of working on the title, it ties everything up until they release it, so it was better for me to let them give me the new tag...like they should have done in the first place! Even the title clerk at the dealership said she wasn't sure why the finance person didn't transfer it on the day of purchase. We also were never told there was only one key for the Pilot (a $200 plus cost now on us), until we were given that one key by another salesman, because our salesman was now with another customer. Our salesman told us at the end of our deal that his goal was 3 sales that day....he was on to his next sale. We never saw him again once he took us into the finance office. Basically, once we signed, he was done with us and once we left the lot, the whole dealership was done with us. Gettel Nissan is off our list for any future car purchases. More

2017 Nissan Armada - 9/2/2017 JP Blair (the General Manager) is one of the best people I've ever dealt with. This is the second Nissan I have purchased from him. He and his staff a JP Blair (the General Manager) is one of the best people I've ever dealt with. This is the second Nissan I have purchased from him. He and his staff are flexible, fast and accommodating. I highly recommend Gettel Nissan to everyone. Go see JP...he'll take care of you! More

Service department I had a great experience at Gettel Nissan of Sarasota . Jack help me and he was awesome from beginning to end! He was very knowledgeable and very help I had a great experience at Gettel Nissan of Sarasota . Jack help me and he was awesome from beginning to end! He was very knowledgeable and very helpful ! I would definitely go back again! Michele Melendez-Ramos Sarasota Fl More

Great experience. Everybody was friendly and very helpful. Spent a lot of time finding vehicle that was right for me. Very happy with service and total experience of bu Everybody was friendly and very helpful. Spent a lot of time finding vehicle that was right for me. Very happy with service and total experience of buying a vehicle from Gettel Nissan. More

New car purchase Excellent service from both Dan and Danny. They followed up and were very friendly. Handled the sales process well. Can't say enough about th Excellent service from both Dan and Danny. They followed up and were very friendly. Handled the sales process well. Can't say enough about the friendly More

Friendly and professional service I have been driving Nissans for over 13 years, and this has been my go to dealership for my car purchases and service. There has been a change in the I have been driving Nissans for over 13 years, and this has been my go to dealership for my car purchases and service. There has been a change in the staffing in the service area naturally, but no matter who I work with I am always satisfied. They are always pleasant and make sure all of my concerns are addressed. I would recommend this dealership to all who are looking for top notch customer service. More

Nissan Everyone was very helpful I would recommend this dealer to anyone who is looking to get their Nissan fixed. Came in to get my sensors in my tires chec Everyone was very helpful I would recommend this dealer to anyone who is looking to get their Nissan fixed. Came in to get my sensors in my tires checked out More

Complete waste of time! All advertised prices are bait and switch! Read all fine print carefully! Complete waste of my time!! Would never recommend this dealership! Avoid thi All advertised prices are bait and switch! Read all fine print carefully! Complete waste of my time!! Would never recommend this dealership! Avoid this dealership!! More

Stand up team.. This is the 3rd car I have bought from Gettel Nissan.. they stand behind there word and they worked hard to get me exactly the color and combination I This is the 3rd car I have bought from Gettel Nissan.. they stand behind there word and they worked hard to get me exactly the color and combination I wanted. The service dept I had a man named Jack.. outstanding.. simply c Could not ask for better., my new sales person Dan was the same. Both worked tirelessly to solve my problem and get me into a new car again. Hats off to Gettel Nissan!!!! More