Gettel Lincoln

Great! I purchased my second navigator at this lication because the service program is excellent. I’m always given a navigator when they take mine for serv I purchased my second navigator at this lication because the service program is excellent. I’m always given a navigator when they take mine for service which is highly appreciated (I don’t prefer to drive a car). I love the valet service that they provide. All the employees are very polite and friendly.. That’s true of everyone in the sales department in my experience as well More

Service was excellent the gentleman was professional and curteous and helpful another appointment for servoce wss made. curteous and helpful another appointment for servoce wss made. More

They are very thorough and courteous. Service is always done professionally and on time. Highly recommend them Service is always done professionally and on time. Highly recommend them More

Nice atmosphere; clean and comfortable. Salesman and Manager are willing to work to earn business. I can complement you on a well run dealership and well trained employees, but I disagr Salesman and Manager are willing to work to earn business. I can complement you on a well run dealership and well trained employees, but I disagree with the whole paradigm of car sales. I was a Banquet Manager for many years, and declined to use those common sales tactics. The focus on the “bottom line” was especially annoying. It would have been refreshing to experience a different approach. I was home before I realized I did not have a second key; Kyle informed me that the vehicle did not have one. That is not acceptable; now I will have to go through the trouble ( and expense) of purchasing one, and having it programmed at a dealership in Pittsburgh. Kyle also explained why I did not receive printed documents. There must be a remedy to that requirement. I totally disagree with the lack of physical documentation. The “bottom line” pricing of the vehicle was not explained to me, again, just the focus on what I was willing to pay. The price was different from the listed price on your website, and I did not catch it at the time, with the hectic pace of clearing out my car, and signing multiple documents.(I was not prepared to purchase;we were shopping potential vehicles.) Because the starting price, was not detailed on the sales doc, and Kyle’s mailbox was full, I had to go back to the website and analyze all of your fees and incentives to figure it out myself. I found that unnecessary and initially upsetting. On a side note: Your “voucher” offering on the website was not functioning. After entering your information, it indicates that it cannot process it. That introduces a negative impression. I overheard your sales manager and my husband joking about something, and the comment “ I promise you’ll have a full tank of gas“. On our drive home my husband noted that the tank was half full. I brought that up to Kyle the next day, and he indicated that used vehicles are fueled with 1/2 tank. I’m sorry, but that reflects very poorly on your company. Overall your dealership made a better impression than others we visited. And it has the potential to be exceptional. I hope my “new” vehicle fulfills our expectations. More

Kevin and technicians are the greatest keep up the good work guys. See you next time. work guys. See you next time. More

The visit to Gettel was the best we have ever experienced when purchasing a vehicle. Everyone there was very polite, friendly and very knowledgeable about their product. If anyone is looking to purchase a when purchasing a vehicle. Everyone there was very polite, friendly and very knowledgeable about their product. If anyone is looking to purchase a vehicle I would highly recommend this dealership. We had a very nice young man by the name of Jexson assisting us. You will not be disappointed!! More

Kyle khune was great but the finance department was a little shady charge 120 more then I told them to realize when looking at my statement little shady charge 120 more then I told them to realize when looking at my statement More

Thoroughly explained everything about the service performed especially about the squeaky brakes that can’t be fixed. Due to high performance brakrs performed especially about the squeaky brakes that can’t be fixed. Due to high performance brakrs More

From the beginning of our visit, Jexon was a professional. He didn't crowd, didn't overwhelm with car data, and he wasn't pushy. If one is looking for a calming experience when buying a car, c professional. He didn't crowd, didn't overwhelm with car data, and he wasn't pushy. If one is looking for a calming experience when buying a car, certainly, Jexon is a professional to consider. The dealership took care of everything and made the transaction go seamless. I would definitely recommend this dealership and will go back when the time comes to make another purchase. Great dealership and Jexon was spot on! More

Gettle Lincoln I have never had any issues with, both with the sales and service teams. Everything has always been done to my satisfaction. A big shout out to Steve on Lincoln service. He goes above wh with the sales and service teams. Everything has always been done to my satisfaction. A big shout out to Steve on Lincoln service. He goes above what customer satisfaction is all about. Plus, he excels in communication, keeping me informed through every transaction. More