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Gettel Lincoln
Punta Gorda, FL
521 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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521 Reviews of Gettel Lincoln
October 28, 2024
they close the service and didn’t leave any message on the phone so we tried for over 10 days and it says nobody’s here to answer the phone so I drove down and they’re nonexistent at the service departmen the phone so we tried for over 10 days and it says nobody’s here to answer the phone so I drove down and they’re nonexistent at the service department at least left a message on your phone More
by drexproduceman
Employees Worked With
Kenneth Weis
October 16, 2024
What a pleasant expedience! The entire team, salesmen, manager, and finance were all professional, friendly, knowledgeable, and efficient! We will definitely refer our friends The entire team, salesmen, manager, and finance were all professional, friendly, knowledgeable, and efficient! We will definitely refer our friends! More
by Bmwlover1
Employees Worked With
Kyle Khune, Tammer Dubbaneh, Manny Turner
August 21, 2024
I had been shopping for a new vehicle with a variety of dealers throughout the country. Fortunately, I met Kyle Khune. Kyle was extremely responsive, knowledgeable, courteous, and professional. He caref dealers throughout the country. Fortunately, I met Kyle Khune. Kyle was extremely responsive, knowledgeable, courteous, and professional. He carefully listened to my needs, negotiated a great deal, and offered me a good trade-in...all via the phone! Prior to driving from Clearwater to Punta Gorda, I asked Kyle if he would prepare all the paperwork required to ensure the deal would be smooth, effortless, and efficient. When I arrived, Kyle certainly delivered. He had everything ready! He coordinated the sale with other team members, demonstrated the vehicle's features, set up my technology features, and had me driving off the lot within a couple of hours. The dealership also lived up to Lincoln's luxury standards. Everyone was friendly and professional. I am grateful that I met Kyle. He is very personable, trustworthy, and a pleasure to work with. Thank you Kyle for making my new vehicle purchase so effortless and enjoyable. More
by sgarrity01
Employees Worked With
Kyle Khune
August 12, 2024
Everything was done professionally and in a timely manner. I was kept informed of what was being done on my vehicle and notified when it was ready for pick up. Excellent service. manner. I was kept informed of what was being done on my vehicle and notified when it was ready for pick up. Excellent service. More
by ezbradford
Employees Worked With
Steven Archambault
August 05, 2024
I was impressed with the amount of dealerships owned by the Gettels and the reviews. However, when I needed to replace my MKC I found a 2020 Cosair on their Lincoln lot that had approximately 15,896 miles the Gettels and the reviews. However, when I needed to replace my MKC I found a 2020 Cosair on their Lincoln lot that had approximately 15,896 miles on it. I took it for a test drive and bought the SUV. That day I noticed upon the drive home that the right passenger mirror rotated beyond the point it is suppose to stop so I found myself having to stop the car, get out and manually turn the mirror back to a position I could see. I called the salesman. The next morning I opened the back hatch and it made a crumbling noise and wouldn't open. When after several attemtps with the button it did open.......you could see the spring and a broken casing on the right side of the rear hatch. I called the salesman. I called the salesman and drove back to the dealership to show him. We made an appointment for the service department (the guy making the appointment questioned if I'd bought the warranty???????) for the following week. I took the vehicle there at 830 am and by 330pm I called and no one had even looked at the car, apparently they are having employee problems in the shop. I could not leave the car there as I needed transportation and the car they lent me couldn't be kept over night!?!?!? I spoke to the manager Alex and expressed my frustration that they would even put this car on the lot without making sure it was in a condition to sell. He agreed and promised to call me when they could look at the vehicle to then decide when they can service the vehicle and provide me with a rental car. That was a week ago!!! I am VERY DISSAPOINTED WITH THIS DEALERSHIP! PS......I can't get the hatch to stop closing in a low position either. Salesman aware!!! I'm considering hiring someone to help with these issues. More
by rnchrissy
Employees Worked With
Steven Archambault, Kenneth Weis, Manny Turner, Joseph Buehler
August 02, 2024
Sales mgr. Ken was great. However, the business person was not fair with the charges I was paying for. Why charge me for a tag and administrative fees associate Ken was great. However, the business person was not fair with the charges I was paying for. Why charge me for a tag and administrative fees associated with said tag if he knew the dealership could not provide the service of transferring a “disabled” tag from my old vehicle to the new one ? He also stated that even though he knew the dealership could not do the transaction, he still charged me for it. I understand the charge for the title but the transfer of tags had to be done by me at the dmv, so why pay the dealership. When I questioned the transaction, he stated there was nothing he could do about it. To me, paying the dealership for something they could not do and not willing to refund me, is equal to fraud. More
by Stiffed
Employees Worked With
Kenneth Weis, Dale Clapper
August 01, 2024
We appreciate the service department at Gettel Lincoln in Port Charlotte. They got us in for an oil change the next day after our call. We had a comfortable experience, in the waiting area, where we could Port Charlotte. They got us in for an oil change the next day after our call. We had a comfortable experience, in the waiting area, where we could relax and chat with other customers. Our car was returned to us in better shape than when we brought it in. With all the "Saharan dust" we appreciated the car wash. More
by Betty Davis
Employees Worked With
Steven Archambault
July 25, 2024
Steve is awesome. Customer service is a pleasure. I have had Steve help me for the past six years. I wouldn’t go anywhere else. Customer service is a pleasure. I have had Steve help me for the past six years. I wouldn’t go anywhere else. More
by Jhappy
Employees Worked With
Steven Archambault
July 22, 2024
Excellent communication and customer service. Kyle was very knowledgeable and answered all my questions. Everything was transparent and straight to the point. My only issue was the strong pressur Kyle was very knowledgeable and answered all my questions. Everything was transparent and straight to the point. My only issue was the strong pressure to buy their service contract after the sale, but eventually they toned it down. More
by bass
Employees Worked With
Kyle Khune
