Gettel Kia of Bradenton

I took my Cadenza to Gettel Kia for a windshield sealant recall, and was told it would be a one hour fix. Eight days later they still have my car. NO ONE HAS CONTACTED ME, even after leaving three voice mes recall, and was told it would be a one hour fix. Eight days later they still have my car. NO ONE HAS CONTACTED ME, even after leaving three voice messages for Emiliano. More

I was very pleased with my treatment at Gettel. I purchased a new car and everything was explained in detail. My salesman was Greg LaPenna. My financial business was also explained to me by CJ. I purchased a new car and everything was explained in detail. My salesman was Greg LaPenna. My financial business was also explained to me by CJ. I am happy with my new car and feel comfortable communicating with Greg if I have any questions. More

Yvonne made my car buying experience very easy. She was very professional, as was Troy in finance. She was very professional, as was Troy in finance. More

Bill is always polite, friendly and helpful. I was early for appointment, but he logged me in and took care of me. I was early for appointment, but he logged me in and took care of me. More

He took care of everything I asked to do. Excellant I would work with him again. Excellant I would work with him again. More

Emilio was very professional and worked well to address a discrepancy in pricing for my oil change and tire rotation. He kept me abreast of the progress on my car and was very prompt in getting it to me onc discrepancy in pricing for my oil change and tire rotation. He kept me abreast of the progress on my car and was very prompt in getting it to me once the work was done. More

I was very pleased with the service department. I was explained what the recall repair was for and how long it would take and everything was just as explained. I was explained what the recall repair was for and how long it would take and everything was just as explained. More

Greg Lapina was absolutely aces in helping me with my lease buyout. Not hoops to jump through no hassle straightforward numbers and great service George in the finance office was amazing as well and expl lease buyout. Not hoops to jump through no hassle straightforward numbers and great service George in the finance office was amazing as well and explained my warranty options clearly and concisely will do business here again for sure More

I have never anywhere I have done business with a dealer that was as nice as he was that was as nice as he was More

When I showed interest in making this deal and beginning negotiations, I was immediately approached with our internet price is a mistake. That’s a poor negotiation tactic and unethical in my view. That’s no negotiations, I was immediately approached with our internet price is a mistake. That’s a poor negotiation tactic and unethical in my view. That’s not my fault, KIA messed up and that should not have even been included in my deal! I do not even know why I allowed them to add the extra money to the internet price, that is a KIA mistake and terrible customer service when starting negotiations, After the deal is made and I signed all paperwork for my purchase, I was approached with my one key fob that had a dead battery as I was leaving. I found out the battery was dead when my car I just bought off the lot locks my keys in because it doesn’t recognize the dead key fob!!!! Imagine how that was for me!!! (Glen did replace it on my request, after returning two weeks for my IOU. Knowing there was only one key fob, I would have requested a second one in the deal! Terrible on Kia’s part.This is my 5th car I have purchased from a major dealership, key fobs were always brought out during the process, not when I’m walking out the door after my purchase then approached with my one dead key fob!! I am lost for word on this part! Continuing on, when inspecting my car during negotiations I requested DAMAGES be repaired on front left bumper! I assumed all repairs would be completed as requested for sale to happen! Lacking poor details in paper work, my IOU only stated repairing the scratches and paint as, Glen, my sales man left out key details or just assumed there was not a dent! That is a clear sign of not listening to the customer when I specifically said, “Damages” When picking up my truck, the repair was only half way completed. Yes,the paint and scratches were fixed but, I still have dents in my 34k car I just purchased from KIA. Totally unacceptable that I have to check his details after I requested the repair! I do not need any favors from yall, but this is my review and I will not refer or return for anything from KIA as this has been the worse deal I have made, lacking communication, details and customer service!! Blame me for not TRIPLE checking but I thought I could trust KIA to listen and give me what I requested in your part of the deal! You got two stars only because I like KIA vehicles, not your service! Thank you! More