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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
757 Reviews

757 Reviews of Gettel Hyundai of Sarasota - Service Center

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February 25, 2024

Appointment happened as scheduled. Ryan was very helpful. The experience did not make we want to research independently owned service shops. More

by msddtr
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Verville
February 24, 2024

Ben is friendly, knowledgeable and well-trained . He makes sure the customer is well-taken care of and all needs are met More

by judithwkramer
Recommend Dealer
Yes
Employees Worked With
Ben, the Best !
February 24, 2024

Excellent service and attention from the team of advisors, they know how to do their job very well and do not waste your time. More

by PALAZZI2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Gettel Hyundai of Sarasota responded

Your kind words for our Service Advisors are very much appreciated. Guest satisfaction is our top priority and we look forward to serving you again. Happy Motoring!

February 22, 2024

Service was timely, and the Ryan went above and beyond to the best care. He explained the findings of the car routine check and upcoming deals that occur at Gettel Hyundai. More

by brownn265
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Verville
February 21, 2024

Melanie's the best. Very happy with service Melanie's the best. Very happy with service. Can always depend on having explained what needs to be done and what doesn't. More

by mtdk811
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Brennan
February 21, 2024

Absolutely HORRIBLE! ! Avoid this service center at all costs! Despite two months of battling, the issue with my vehicle remains unresolved. Initially brought in due to More

by courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Feb 27, 2024 -

Gettel Hyundai of Sarasota responded

Thank you for taking the time to comment on your recent service experience. Gettel Hyundai of Sarasota only does business in an honest and transparent manner and will not condone any practice that violates these principles. Our Hyundai Certified Technician and Advisors are highly trained professionals who take great pride in providing excellent service. If you wish to further discuss this matter, please reach out to the Service Manager, Tom Hayes by phone 941-923-1411 or email thayes@gettel.com. He will certainly address any concerns. We hope to have another opportunity to earn your business in the future.

February 20, 2024

Melanie is amazing and I'm so lucky to have ended up with her as my rep. She is kind, caring, helpful and knowledgeable!! I feel like I'm in the best hands! More

by TERRIBALASH13
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Brennan
Feb 27, 2024 -

Gettel Hyundai of Sarasota responded

We appreciate your business and the kind words about Melanie. We look forward to keeping your vehicle running tip top for years to come.

February 19, 2024

Always warm pleasant welcome , excellent profesional service , great atmosferÄ™ , , fast and great car care , always satisfied And happy leaving dealership After each visit, thank you great team work More

by CHEFAGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Gettel Hyundai of Sarasota responded

Your business is appreciated! We believe that great service begins with great people, and we have the best. Our team looks forward to serving you for many years to come.

February 19, 2024

All good, only I didn't get oil recommended by manufacturer Synthetic! For that reason, the next oil change will be in different dealer. More

by Kimotjano
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelina Bigi
Feb 27, 2024 -

Gettel Hyundai of Sarasota responded

Thank you for your business. We will certainly review your repair order with the Service Advisor. We do hope to serve you again!

February 19, 2024

I have to go now thank Very courteous very efficient and just good stuff Polite More

by ROBIN38
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
Feb 27, 2024 -

Gettel Hyundai of Sarasota responded

Thank you for your business! Our team is here for all your future automotive needs.

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