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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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March 05, 2024

it was professional and I got the answers to what I wanted easily good experience More

by ldbentley00
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Anderson
Mar 06, 2024 -

Gettel Hyundai of Sarasota responded

We appreciate your business. It is nice to know that you are a satisfied customer. Our Team will be here to serve you again.

March 04, 2024

You charged me $299 to reprogram my key fob when all it needed was a battery. Not only will I NOT have my car serviced by you again but I will also NEVER buy another car from you/ More

by MARTY35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Verville
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Gettel Hyundai of Sarasota responded

We are disappointed to hear about your experience. We appreciate your business and want to address your concerns. If you would like to discuss in detail, please reach out to our Service Manager, Tom Hayes at thayes@gettel.com or 941-923-1411.

March 03, 2024

I would highly recommend this dealership. The staff is very helpful and professional. They resolve my issues quickly with good results. More

by BeauHBurton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig McGregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Gettel Hyundai of Sarasota responded

On behalf of our Team here at Gettel Hyundai of Sarasota, thank you for your business and the recommendation! We work hard to ensure that our customers get outstanding service, and it makes us very happy that it reflected during your recent visit. Happy Motoring!

March 03, 2024

The worst service I have ever encountered the employees are very rude and they will take advantage of you More

by NICK.SMITH706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelina Bigi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Gettel Hyundai of Sarasota responded

Our goal is always to provide outstanding service to our customers. We are sorry to hear about your experience, our customers should always be treated with the utmost respect. We would like to assure you that our management team will review this matter. We do hope to earn your business in the future.

March 03, 2024

Everyone was professional and efficient everything was completed on time and done correctly. Good job More

by knoxs11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Gettel Hyundai of Sarasota responded

Thank you for your business! Reviews like this give us motivation and help us ensure we provide high-quality service to our customers. We appreciate you!

February 29, 2024

There were greedy, uninformative, and rude at times. They messed up the window on my car and refused to take responsibility. I had to pay $400 for diagnostics just for them to tell me I have to pay out More

by sabrinash97
Recommend Dealer
No
Employees Worked With
Angelina Bigi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelina Bigi
Feb 29, 2024 -

sabrinash97 responded

I had a bad experience and will not be back.

February 26, 2024

Since today is the third time there for service since 1/15 I hope it gets fixed finally! Thanks Marcia Vaccaro-Palat More

by Mavp6452
Recommend Dealer
Yes
Employees Worked With
Daniel Our car has been there twice and still having issues!
Feb 27, 2024 -

Gettel Hyundai of Sarasota responded

We appreciate your business and your feedback. If your concern has not been remedied, please reach out to our Service Manager, Tom Hayes by phone 941-923-1411 or email thayes@gettel.com. Your business and satisfaction are important!

February 25, 2024

They were very professional. I thought about trading my car in on a later model but could not get a fair price on my trade. Low mileage Santa Fe. Sorry. More

by FORITNOW58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Gettel Hyundai of Sarasota responded

Thank you for the positive feedback about our Team. We will be here to serve all of your future automotive needs.

February 25, 2024

Excellent staff experience and fast service. Scheduling was easy and expect to schedule the next service will be at Gettel as well. More

by steveboone372
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelina Bigi
Feb 27, 2024 -

Gettel Hyundai of Sarasota responded

Thank you for selecting us as your Hyundai Service Center. We know how many choices you have. We also appreciate your very kind words for our associates.

February 25, 2024

Appointment happened as scheduled. Ryan was very helpful. The experience did not make we want to research independently owned service shops. More

by msddtr
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Verville
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