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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
758 Reviews
Call Service Center (941) 923-1411

758 Reviews of Gettel Hyundai of Sarasota - Service Center

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February 28, 2022

Was late for my appointment, but were kind enough to get me in eventually. Great customer service. So very grateful for the courteous and excellent service. More

by caraboyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle
Report | Print
Mar 01, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for choosing us to service your vehicle. Our Team works hard to provide great customer service, so we are glad to know that you are pleased. We will be here to serve you again!

February 27, 2022

The tech did a great job of checking me in and keeping me posted on the work More

by MKNLY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaylee Marek
Report | Print
Mar 01, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate your business and look forward to serving you at your next appointment!

February 27, 2022

Keep getting special offers via email. Last oil change was no special. No reason to drive to Sarasota when there's a new dealership in Venice. More

by BO12ZMILLER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Zedrick Rivera
Report | Print
Mar 01, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate your business and know you have many choices. Please check for specials at www.gettelhyundaiofsarasota.com. We hope to serve you again!

February 27, 2022

I have found this dealership outstanding in the past. I recently had my car repaired there and was not as satisfied as usual. The person helping me was not at work (I am not sure if she was sick or just More

by MINNIERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Auxt
Report | Print
Mar 01, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business. We take feedback seriously, and we will do our utmost to make sure this experience is not repeated. We value your business and hope to serve you the next time your vehicle requires attention.

February 26, 2022

Had a small miscommunication but they went above and beyond to make it right. I felt like I was in good hands. More

by ELY KAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Auxt
Report | Print
Mar 01, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business. Please accept our apology for the inconvenience you experienced. It is good to know everything worked out nicely. We appreciate you!

February 26, 2022

The service people are the best! Gwen and Jordan treat me special! That’s why I drive from Bradenton for service!! More

by RPMULLENAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle, Gwen Auxt
Report | Print
Mar 01, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business! Reviews like this give us motivation and help us ensure we provide high-quality service to our customers. We appreciate you!

February 26, 2022

Professional and courteous service rep and the work was professionally done right to my car More

by ERICFLONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson, Melanie Brennan
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Mar 01, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for choosing us as your Hyundai Service Center! We will be here to serve you again.

February 25, 2022

It's the best. Our Last 3 cars are Hyndai. Great team. None is pushy. More

by mikilou1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elana on the sales floor, Benjamin Anderson, Melanie Brennan
Report | Print
Feb 25, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate your loyalty to our Dealership and look forward to seeing you again! Happy Motoring!

February 25, 2022

Check in person wasn't very accommodating as I have previous encountered. Said I didn’t need an oil change even though sticker on window said 2/22 as date for change. More

by lam158
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t remember name of person who checked me in for Shalee, Shaylee Marek
Report | Print
Feb 25, 2022 -

Gettel Hyundai of Sarasota responded

Your business is appreciated. We are sorry you did not receive the high level of service that you know and deserve from an associate. This will be addressed. Our Team will be here to keep your vehicle running great!

Feb 26, 2022 -

lam158 responded

The back of my car had blue liquid running down the windows to the Crome on bottom. Shaylee said they don’t use a blue liquid and offered a free car wash. I just had my car washed and didn’t want a quickie wash. She then realized that when they tested the back wiper the blue came firm the window cleaning liquid. I cleaned it off with paper towels from the ladies room.

Feb 26, 2022 -

lam158 responded

Shaylee said she didn’t have anything to wipe my car with that’s why I used the paper towels. The person that worked on my car should have seen this and cleaned it off.

February 25, 2022

It just took a week to get my car fixed. My sales rep was very good and kind and courteous. More

by FDR3865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaylee Marek
Report | Print
Mar 01, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate you for taking a moment to provide feedback on your recent service experience. It will be our pleasure to work for you again in the future.

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