Gettel Hyundai of Sarasota - Service Center

Excellent customer service for me and my mother, she’s 89! Sensitive and thoughtful to our incomes and what we could afford to the effect that we got exactly what we needed. 89! Sensitive and thoughtful to our incomes and what we could afford to the effect that we got exactly what we needed. More

Did not reset service interval So what else on the check list was not done? When I pointed it out they put a sticker on the windshield No quality control or SOP followed list was not done? When I pointed it out they put a sticker on the windshield No quality control or SOP followed More

The staff at Gettel Hyundai is always courteous and I can always rely on them to provide the best service for my car. always rely on them to provide the best service for my car. More

This dealership goes above and beyond serving their customers! The cars are tended to with great care! customers! The cars are tended to with great care! More

Do NOT go to Gettel Hyundai ! !Recently my 2014 Hyundai Sonata had an oil leak which was found to be due to the oil sensor switch. Brought it to Gettel to check if it was under war !Recently my 2014 Hyundai Sonata had an oil leak which was found to be due to the oil sensor switch. Brought it to Gettel to check if it was under warranty or recall. I asked Melanie to check, and she said it was under the mileage but not under the year. She presented me with an estimate of $333.50 and had Clarence ,the mechanic, explain what he had found when checking for the oil leak, and both insisted I have it fixed right away ,"before the oil got into other parts of the engine, like the guy yesterday who had to pay $1700!". I told her that that amount was too high and asked if that was the best they could do....She insisted I should get it done, so I brought it in the next morning, and Clarence completed the job in the 30 mins it took me to get to work in Venice!! So after talking to several mechanics, and telling them my ordeal and the price Gettel was charging," To Replace an Oil Pressure Switch" and spray clean the engine, I realized they were taking advantage of a woman in despair! I asked to speak to the Manager,Charlie, and was told by Gwen that he had left for the day and that she needed payment to release the car .I wrote a check which she attached to my statement copy, and said she would put it on his desk and have him call me. Charlie called and left a voicemail. I returned his call and said I wanted to speak to him in person. I took off work early to meet him as he "leaves at 4", obviously not concerned to accommodate me. I met with Charlie, and he told me the check was already sent to accounting, and he reviewed my service on the computer, ( despite having the copy in front of him), and then said, "they charged you an hour and a half, and did not charge for the diagnostics." He refused to adjust my charges despite my reminder that I have bought several cars and have been a loyal customer for 18 years. As a result of this insult , I will no longer support or promote Gettel Hyundai Dealership. They take advantage of women and overcharge for their services. Beware and Run!! More

Excellent an fast service, will return again. They take care of your care an you get a car wash at the end. They take care of your care an you get a car wash at the end. More

Every time I come in they're courteous and get me out as soon as possible. soon as possible. More

Service is very good Waiting room needs USB ports My advisor Jorda n was very helpful advisor Jorda n was very helpful More

The service was good but I have been there twice because of a warning light and they have not fixed it of a warning light and they have not fixed it More

Excellent service for my two Genesis cars, a G. 70 and a G 90. Outstanding in all respects. 70 and a G 90. Outstanding in all respects. More