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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews
Call Service Center (941) 923-1411

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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April 13, 2022

Ok Previous service appoint. Ordered part for passenger seat never received call to install. Part Dept. Screwed up and never communicated. Forgotten about. More

by debbie.cutter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Gettel Hyundai of Sarasota responded

Ms. Cutter, We cannot locate you in our system under your name and this review site does not provide any additional information. Please contact our Customer relations Manager at mbonner@gettel.com. Our goal is to provide a smooth transaction for all of our customers from start to finish. We look forward to hearing from you to address.

April 08, 2022

Good service, excellent employees, fair prices. I have been a customer for 6 years with no complaints. More

by HIGHWOOD_61
Recommend Dealer
Yes
Employees Worked With
Shaylee Marek
Report | Print
Apr 11, 2022 -

Gettel Hyundai of Sarasota responded

We thank you for your loyalty to our Dealership! I will certainly pass along the wonderful feedback. Our Team looks forward to seeing you at your next appointment!

April 07, 2022

We bought our palisade right at the beginning of the pandemic and we didn’t drive very far so it was hard to even put miles on it but it was good to have them clothes have Gettel close by and we feel go More

by Bert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Auxt
Report | Print
Apr 08, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for choosing us as your Hyundai Dealership! We are grateful for your business and look forward to serving you throughout the years and miles ahead.

April 06, 2022

Everyone has been very helpful and courteous especially when asking questions or listening to my wife or myself More

by candiceober
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle, Gwen Auxt, David Guillaury
Report | Print
Apr 08, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business and nice review. It is our privilege to serve you!

April 05, 2022

They were quick and pleasant to work with. I have no complaints. They were great. More

by J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle
Report | Print
Apr 05, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for sharing these thoughts about your recent Service experience. Our Team will be here to serve you again.

April 04, 2022

My schedule appt was on thurs I had emergency problem with a tire brought car in on tues And they did all the work... Great job More

by msil0724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle
Report | Print
Apr 05, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business. Sudden repairs can be stressful, so it's nice to know our Service Team did a great job!

April 03, 2022

I was satisfied with or service rep she was very pleasant as she went out her way to help More

by PWHERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Auxt
Report | Print
Apr 05, 2022 -

Gettel Hyundai of Sarasota responded

We thank you for your business and taking the time to write about your recent visit to our service department. Happy Motoring!

April 02, 2022

Amazing people, excellent service, they just make me have a good day fixing my car , five stars for you guys . More

by Felipegaravitosar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Auxt
Report | Print
Apr 05, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate you choosing us as your Hyundai service center. I will certainly pass along the kind words about our team. We will be here with a friendly smile the next time you require an appointment!

April 02, 2022

brought car in for service. but took three days before looked at. work should be done on appointment More

by blilly434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle
Report | Print
Apr 05, 2022 -

Gettel Hyundai of Sarasota responded

Your business is valued, and I apologize for the inconvenience that you have experienced. I will certainly address your concerns with our staff as delivering an exceptional service experience is our top priority. It is our hope that you will return with the knowledge your satisfaction means everything.

April 02, 2022

I’m not a fan of this dealership it is underwhelming with its service. I was asked if I wanted a complimentary car wash at the last service. Apparently it was not complimentary because the car was just as di More

by teamster1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gwen Auxt
Report | Print
Apr 05, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business and feedback. Your input is appreciated and after reading your response I would like to apologize for your car not being washed as expected. We look forward to our new facility where we will have more parking, service bays, expanded capabilities and amenities, and the ability to further expand well into the future for our great customers. It will certainly not be underwhelming.

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