Gettel Hyundai of Sarasota - Service Center

Scheduling was very easy, service advisor was thorough and professional. Wait time was reasonable and the work was completed satisfactorily. and professional. Wait time was reasonable and the work was completed satisfactorily. More

Shaylee Marek is reason for your success. She is professional, personable and extremely capable. The service itself is less so. You do not have enough workers to handle problems and when th She is professional, personable and extremely capable. The service itself is less so. You do not have enough workers to handle problems and when the car has to remain with Gettel for 3-5 days before it can even be diagnosed is unacceptable. Add to that you will not pay for a rental car until the car is diagnosed and can be worked in. This is a problem because when you have an issue where a notice comes on that states “turn off engine”- a person does not feel comfortable driving. Thankfully, this a company car and my company immediately arranged for a rental. If this was my own car, I would have to rent a car myself - for a warranty issue- until such time as one of your diagnosticians was freed up to determine the issue and attempt to correct it. I was told twice that the issue was remedied and yet I had to bring it in again - same issue! Shaylee kept me up to date by calling me, apologizing for the continued issues on behalf of Gettel because, of course, it was not her fault! Her calm demeanor and thoughtful comments are very important when the service was lacking. She should get a raise because I’m sure that, whatever you are paying her, does not accurately represent her value to Gettel. Benjamin also was helpful when I most recently brought in the car as the rear light, drivers side, was not working. He brought out a repair worker to look at the issue while I was there and to confirm his belief that that the whole light box would need to be replaced. The box was ordered and when I came back on the appointed day, it was replace within 2 hours. This was an all around good experience and once again the face of Gettel, with Benjamin, was well represented. More

Gettel Bee Ridge is a top notch operation. From sales to service, they have a great team, and provide a jaw dropping experience. I will always recommend them to anyone who wants to buy a veh From sales to service, they have a great team, and provide a jaw dropping experience. I will always recommend them to anyone who wants to buy a vehicle, and have a great service crew to support your vehicles needs. More

Auto Butler did an amazing job! ! Our Tucson looked like I drove it off the showroom floor!! I can not be happier. Thank you so much!! ! Our Tucson looked like I drove it off the showroom floor!! I can not be happier. Thank you so much!! More

My 2009 sonata 2000. 00 dollars later and problem STILL EXIST!! Now you want me to spend more money. 😡. 00 dollars later and problem STILL EXIST!! Now you want me to spend more money. 😡. More

Zedrick and the tech team took great care of me! Fixed the problem perfectly. Highly recommend these guys! Fixed the problem perfectly. Highly recommend these guys! More

I brought my car in for an oil change and multi point inspection on a Friday at 730am My glass sunroof is not operating, my warning light are on. Jason advised me 2-3 days out on diagnostics. I agreed inspection on a Friday at 730am My glass sunroof is not operating, my warning light are on. Jason advised me 2-3 days out on diagnostics. I agreed, Rec a text on Saturday work was begun on my car. On the 6th day I called as I needed my car. Unreal to keep so long. Jordan said oil was changed as well inspection. No muti point inspection done. Tires low, no reset of service alert. I wonder if oil was changed. Very dissatisfied with whole appointment. More

I am very please with the service. Jordan is very helpful and thoughtful. I will continue to bring my car Jordan is very helpful and thoughtful. I will continue to bring my car More

I bring my car in for service and 2 weepy later low washer fluid , after supposedly all fluids supposed to be checked. Makes me wonder what else didn’t they do washer fluid , after supposedly all fluids supposed to be checked. Makes me wonder what else didn’t they do More

The service was completed in the time stated by the agent. They helped me keep costs down. agent. They helped me keep costs down. More