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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
758 Reviews

758 Reviews of Gettel Hyundai of Sarasota - Service Center

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June 03, 2022

Always trying to sell me things I don’t need. But then won’t even look at anything that’s actually a problem. More

by CHRISWROADS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Jun 03, 2022 -

Gettel Hyundai of Sarasota responded

We strive to be more than the typical car dealership so it's disappointing to read this feedback. Our Hyundai technicians perform a Multi-Point Inspection that will help you stay on top of preventive maintenance and preserve the health of your vehicle. Without a Multi Point Inspection you may be leaving your vehicle at risk to malfunction without warning, causing costly repairs down the road. We thank you for your business and will be here to keep your vehicle running well for all the miles ahead.

June 03, 2022

Good customer service very friendly and courteous. Keep you updated on work being done. Highly recommend More

by tbixler128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson, Jordan Carlisle, Alyssa Hancock
Jun 03, 2022 -

Gettel Hyundai of Sarasota responded

Thanks for recommending us and kind words for our associates. We appreciate your business!

June 03, 2022

It’s It’s the best everyone treats me so nice especiallyMelanie in the service dept More

by MSBETTYBOOP195068@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson, Melanie Brennan, Jordan Carlisle
Jun 03, 2022 -

Gettel Hyundai of Sarasota responded

Your business and kind words are appreciated! Melanie and our Team will be here to serve you again.

June 03, 2022

When the oil was changed the service Tech must have run some type of software update. Lost our blue tooth connections and had to reconnect our phones. Then the text feature didn't work until we started the More

by AGTZOUMAS
Recommend Dealer
No
Employees Worked With
Don't remember.
Jun 08, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate your business. Please accept our apology if the software update changed connection settings. If you are experiencing any additional concerns, please reach out. We are here to serve you.

June 02, 2022

The service advisors are top drawer. They are super nice and accommodating, but I can tell they are frustrated. They need to hire more mechanics. I had a very hard time making a service More

by holly0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Every, Service, Advisor , Jordan Carlisle, Alina Velsh
Jun 03, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for choosing Gettel Hyundai of Sarasota. Our team appreciates your business and your feedback. Please accept our apology as we try to navigate our staffing shortages. We are very sorry for the inconvenience and are working diligently to improve. We truly value having you as a customer and hope you will accept our sincere apology.

May 30, 2022

They always seem to be very timely and efficient. Doing only what is needed and what we would want done too! So far we have experienced a very professional team there. Will keep coming back for servi More

by ABCDELRUDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan, Jordan Carlisle, Andrew Bodnar
Jun 01, 2022 -

Gettel Hyundai of Sarasota responded

Thank you so much for taking the time to write this nice review. Our technicians and advisors are highly trained professionals who take great pride in providing excellent service. We appreciate your business!

May 28, 2022

Staff was very pleasant and the wait time was not long I would recommend Gettel to my family and friends More

by tammyhensley16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
Jun 01, 2022 -

Gettel Hyundai of Sarasota responded

Thank you so much for the recommendation! Guest satisfaction is our top priority and we look forward to serving you again.

May 26, 2022

Courteous and professional service. I trust this dealership to take proper care of my genesis G 90. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
May 27, 2022 -

Gettel Hyundai of Sarasota responded

Your business and your kind words mean so much to our team! Thank you for choosing us as your Genesis Service Center! We look forward to serving you the next time your vehicle requires our attention.

May 22, 2022

Gwen was great to work with. Not only was she friendly but, She was great at communicating and kept me in the loop on what was wrong with my car. She is a great asset to your d More

by Cadileo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Auxt
May 23, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate that you posted this review and the positive feedback. Gwen and our staff look forward to being here for you for all the miles ahead.

May 21, 2022

Great service advisor. Truly professional and effective communication throughout process. Will use dealer service in the future. More

by FlResh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle
May 23, 2022 -

Gettel Hyundai of Sarasota responded

We thank you for allowing us to service your vehicle. Our Service Team looks forward to building a positive and long-lasting relationship with you.

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