Gettel Hyundai of Sarasota - Service Center

Ben Anderson went the extra mile in customer service, brought me to my case opened up my door made me feel like a VIP...took care of a. problem that piped up immediately. Great job Ben, you're the best brought me to my case opened up my door made me feel like a VIP...took care of a. problem that piped up immediately. Great job Ben, you're the best More

Went in because my wiper fluid wasn’t covering the windshield that well and it turned out that I needed all new parts. Jordan got the job completed very efficiently! windshield that well and it turned out that I needed all new parts. Jordan got the job completed very efficiently! More

Kind staff and very responsive. I'm glad that they could help me figure out what was wrong with my car. Loved that it was covered under warranty too! I'm glad that they could help me figure out what was wrong with my car. Loved that it was covered under warranty too! More

Everything was on time and the service tech very courteous and professional. They kept me informed as they worked on the car and let me know when it was completed. courteous and professional. They kept me informed as they worked on the car and let me know when it was completed. More

Great personable staff, good service department and good support for questions after purchase and a good car! support for questions after purchase and a good car! More

This is the second time that I have taken my 2018 Hyundai Sonata in for service. I have experienced exceptional customer service both times. James McCormick, Service Rep., assisted me on Friday, June 3rd, 2 Sonata in for service. I have experienced exceptional customer service both times. James McCormick, Service Rep., assisted me on Friday, June 3rd, 2022 with a mechanical problem As a female who knows very little about cars it’s critical to me to be able to trust my service rep. It was the first time I met him but right from the start he was very friendly and helpful. I briefly explained my problem to him and he told me they could do a quick diagnostic free of charge. He came back in a short time and explained that it could be one of two things, reassured me that the part of the repair would be covered by my warranty, which I had completely forgotten about and then outlined the repair process. I felt confident that he knew exactly what had to be done and would treat me fairly with any recommended repairs. I’d highly recommend James as the “go to” guy in the service department to ask for help. Rosie Lumetta More

Everyone is courteous and friendly. They do their best to get you out in a timely manner. And always let you know what it's going to cost before the work is done. They do their best to get you out in a timely manner. And always let you know what it's going to cost before the work is done. More

Always trying to sell me things I don’t need. But then won’t even look at anything that’s actually a problem. But then won’t even look at anything that’s actually a problem. More

Good customer service very friendly and courteous. Keep you updated on work being done. Highly recommend Keep you updated on work being done. Highly recommend More