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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
758 Reviews

758 Reviews of Gettel Hyundai of Sarasota - Service Center

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July 20, 2022

I have been happy with the service department until recently. It has really gone downhill. I couldn’t get an oil change for 3 weeks and then had a terrible experience during the oil change. I hate to s More

by ALLIGATOR941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Mccormick
Jul 20, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for taking time today to talk with me about this recent experience. I am so sorry for the inconvenience you experienced. Your feedback is a crucial step in counselling our staff and making process improvements. We do hope to restore your confidence back in our dealership the next time your vehicle requires our attention. Thank you again for your time and business.

July 20, 2022

I was more than pleased with the way Sal handled my recent visit to your dealership. I was worried about my transmission and right away, Sal made me feel he cared about my concern. He went to work to More

by Adele
Recommend Dealer
Yes
Employees Worked With
James Mccormick, Salvador Manalili
Jul 22, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for sharing this with our community. We are beyond pleased to hear that our team was of great assistance to you. We will be sure to let them know of your kind words. Thank you for choosing Gettel Hyundai of Sarasota!

July 20, 2022

They were kind accommodating and prompt. I was very happy with the service that was provided. More

by W.HEAD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai of Sarasota, thank you for your business! Our Team will be here to serve you again.

July 15, 2022

The assistant service manager should get a raise, the only person that told me what was going on with the service on my g70... More

by Bberube31559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
Jul 22, 2022 -

Gettel Hyundai of Sarasota responded

Guest satisfaction is our top priority and we look forward to serving you again. Happy Driving!

July 10, 2022

Melanie in service was a tremendous help to me in getting my AC repaired. I will never use your Lakewood service department going forward and will only use Sarasota. They understand customer service. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
Jul 13, 2022 -

Gettel Hyundai of Sarasota responded

We are grateful for the kind words and for you choosing us to service your vehicle. Melanie and our Team will be here, with a smile, at your next visit!

July 10, 2022

The dealership has qualified mechanics as well as the advisors. Also, they work very hard to have excellent customer service. More

by eliteaging
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle, Melissa Bonner
Jul 13, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for you for choosing us as your Hyundai Service Center! We look forward to serving you for all the years and miles ahead.

July 08, 2022

Service staff is professional and pleasant to deal with. Keep you informed and are honest. More

by Gatormom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mccormick
Jul 13, 2022 -

Gettel Hyundai of Sarasota responded

It is our pleasure to serve you! The kind words will be passed to our Staff. Thanks again!

July 07, 2022

People there that were handling my car were pleasant and professional and i loved them offering my card getting a free wash! More

by WITNWISDOM7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
Jul 13, 2022 -

Gettel Hyundai of Sarasota responded

Thanks for the nice review. Our Team appreciates your business and will be here to serve you at your next appointment.

July 02, 2022

Fantastic service, courteous and professional and very accommodating I would highly recommend them for service More

by dgleakins
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson, Melanie Brennan, Shaylee Marek
Jul 05, 2022 -

Gettel Hyundai of Sarasota responded

Thanks for recommending us and kind words for our associates. We appreciate your business!

June 30, 2022

The people were great. The oil change done. Trunk recall done. All functioning well. Thanks More

by DCLIPPARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
Jun 30, 2022 -

Gettel Hyundai of Sarasota responded

We are so pleased to know that you had a great experience. We will be here to serve you at your next appointment. Thank you!

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