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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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August 07, 2022

The contact with service personnel as well as the timely completion of handling my car’s necessary service needs was excellent. This is why I have had nearly all of my car’s service needs handle by my deale More

by CFuller109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Cinque?, Jordan Carlisle
Aug 08, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for taking time to write this nice review. We appreciate your business! Our Team will be here to serve you at your next appointment. Happy Driving!

August 07, 2022

Won't fix backup camera. Tried to charge for things I didn't need. Going back for same problem. More

by Kristenwade13
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aug 26, 2022 -

Gettel Hyundai of Sarasota responded

Ms. Wade, We thank you for allowing us to service your vehicle and taking the time to share your experience. The parts required for the seat belt recall are on national backorder with Hyundai. As soon as the parts are available we will be contacting and scheduling with all of our effected customers. I spoke with our Service Manager and Hyundai has not provided us with an arrival date for the backup camera. Please know we are frustrated with the supply chain issues and want to serve all of our customers as expeditiously as possible. Thank you for your patience and business.

August 02, 2022

Best service I have ever had in purchasing a car . Kind and efficient staff. The maintenance experience was very good. More

by YINGXUAN_LI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Gettel Hyundai of Sarasota responded

Thank you! We are so pleased to know that you are a satisfied customer. Our Team will be here to serve you in the future.

July 31, 2022

Great dealership, and great service which is key! Will only come here for service on my Genesis G70! More

by amos1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle
Aug 05, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for choosing us as your preferred Service Center! We are grateful and look forward to serving you for all the years ahead.

July 30, 2022

I was kept appraised of what was happening every step of the way. Both Duane Stare and Austin Lemke were professional and courteous at all times. More

by GULFBUDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : austin lemke
Aug 03, 2022 -

Gettel Hyundai of Sarasota responded

We aim to be more than a typical Service Center, and we thank you for your business! Duane, Austin and our Team will be here to serve you at your next appointment.

July 28, 2022

Always a pleasure to talk to anyone who answers the phone when I call to make an appointment . More

by AHERIKSEN15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle
Aug 05, 2022 -

Gettel Hyundai of Sarasota responded

We are thankful for your business. We will be here to serve you again.

July 25, 2022

This dealership was extremely helpful in getting me a car to and from work, and arranging it all. Everyone was friendly and the service was wonderful. More

by arb12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaylee Marek, Jordan Carlisle, Alyssa Hancock
Jul 28, 2022 -

Gettel Hyundai of Sarasota responded

Our Team appreciates your business and great review. We will be here the next time your vehicle requires our attention. Thank you!

July 22, 2022

I am over the moon happy with my experience here. Alyssa was beyond kind and helpful and I am so glad to have been helped by her! More

by Taylor G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hancock
Jul 28, 2022 -

Gettel Hyundai of Sarasota responded

Alyssa and our Service Team appreciate both your business and kind review. We will be here to serve you at your next appointment. Happy Driving!

July 20, 2022

I have been happy with the service department until recently. It has really gone downhill. I couldn’t get an oil change for 3 weeks and then had a terrible experience during the oil change. I hate to s More

by ALLIGATOR941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Mccormick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for taking time today to talk with me about this recent experience. I am so sorry for the inconvenience you experienced. Your feedback is a crucial step in counselling our staff and making process improvements. We do hope to restore your confidence back in our dealership the next time your vehicle requires our attention. Thank you again for your time and business.

July 20, 2022

I was more than pleased with the way Sal handled my recent visit to your dealership. I was worried about my transmission and right away, Sal made me feel he cared about my concern. He went to work to More

by Adele
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvador Manalili
Jul 22, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for sharing this with our community. We are beyond pleased to hear that our team was of great assistance to you. We will be sure to let them know of your kind words. Thank you for choosing Gettel Hyundai of Sarasota!

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