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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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August 24, 2022

3 weeks for car service and is not done yet , bad customer service, the lobby dirty and the ac is broken More

by Sabobeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Carlisle
Aug 26, 2022 -

Gettel Hyundai of Sarasota responded

Mr. Sabobeh, We appreciate the feedback, however I do not see an appointment scheduled for your Palisade. Please call in and schedule with Jordan, he is a great Service Advisor. Also, please accept our apology that the A/C unit in our lounge was being repaired the day of your oil change appointment last month. Rest assured, we never want to inconvenience our customers and the lounge is cool and comfortable once again. Thank you for your business!

Aug 26, 2022 -

Sabobeh responded

Of course there is no appointment scheduled, because he never scheduled it he know he didn’t done it on the first time I was there ,I went there to change the oil and replace rain senior and wasn’t done from the first visit I was waiting 3 weeks for oil change and rain sensor, now I’m waiting forever for rain sensor to be replaced I have to drive to a different dealership to fix it

August 23, 2022

Service department is efficient & polite. They always seem to care about you & your vehicle. I exclusively go there 4 servicing my Hyundai. More

by TED2150
Recommend Dealer
Yes
Employees Worked With
Other Employees : Not sure
Aug 26, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate your loyalty to our service center! We are happy to hear that you continue to have good experiences at each visit. We look forward to serving you again at your next appointment.

August 23, 2022

This dealership takes pride in there work, and always have vehicle done in the time frame they told you. I will not get my service any where else but Gettle of Sarasota. They're the best! More

by JHALEY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Carlisle
Aug 26, 2022 -

Gettel Hyundai of Sarasota responded

Our team appreciates your business. We strive to provide the best services to our valuable customers. With our talented advisors and technicians doing that is easy. Our team is here to serve you for all the years and miles ahead! Thank you!

August 21, 2022

Took about 2 hours longer than was scheduled with no updates while they were working on my car, nothing. Not to mention, the service they called “mandatory” screwed my car up worse than it already was. More

by hyundai1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 22, 2022 -

Gettel Hyundai of Sarasota responded

Here at Gettel Hyundai of Sarasota, we take feedback very seriously and always want to address customer concerns. Please reach out to our Customer Relations Manager at mbonner@gettel.com. Our customers are our #1 priority and only with your feedback can we continuously improve.

August 18, 2022

In the latter part of June my daughter’s 2. 4 GDI engine in her 2014 Hyundai Sonata seized. After calling Hyundai corporate and opening a case, I had her car towed to Gettel Hyundai of Sarasota More

by nellybel2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for taking time to write this wonderful review of your service experience. We agree, James is an asset and will always do his best to assist you. Thank you for your business!

August 17, 2022

My last experience was great at this dealership! My car needed some routine maintenance and a tune up. Everybody was very attentive and courteous. More

by caylalala92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business! We are glad that our Teamwork provided you with a great Service experience. We will be here the next time your vehicle requires our attention.

August 16, 2022

The service was very good. They accommodated me every step of the way. Thank you Gettel More

by outbackpc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Carlisle, Alyssa Hancock
Aug 22, 2022 -

Gettel Hyundai of Sarasota responded

Thank you! We are grateful for your business and kind review. Happy Driving!

August 14, 2022

The service that I received for preventative maintenance and a warranty issue were excellent. The new young man that wrote up my order was very knowledgeable and professional. The work completed was prompt More

by hobbsjack655@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai of Sarasota, thank you for your business. Our goal is 100% customer satisfaction, so we are happy to know you are pleased. Our Team will be here to serve you in the future. Thank you!

August 14, 2022

Easy to make a service appointment and work is done in a timely manner. I get car back nice and clean. Jordan in Genesis service is a real asset! A pleasure to deal with. More

by RABINOWITZ12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure Jordan in picture is the Jordan I dealt with , Jordan Carlisle
Aug 15, 2022 -

Gettel Hyundai of Sarasota responded

Thank you kindly for your business and nice review. Jordan and our Team wish you many miles of driving joy!

August 09, 2022

Was able to accommodate me even though I was an hour late. They took care of my car and ensured it was all good. It was returned clean and asked if there was anything else needed. Happy with attention t More

by SAM@PAPPERDOLL.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Parisey, Chuck Stringham
Aug 12, 2022 -

Gettel Hyundai of Sarasota responded

We are grateful for your business and nice review. We will be here to serve you in the future!

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