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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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September 03, 2022

Routine maintenance should not take 3 and one-half hours. I wasn't told it would take this long and never offered to me an uber or loaner. This was over lunch hour and again not offered anything until I st More

by MARCIALH
Customer Service
Recommend Dealer
No
Employees Worked With
James Mccormick
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Gettel Hyundai of Sarasota responded

On behalf of our Service Associates, please accept our apology that we delivered a disappointing appointment. We value your loyalty and will certainly review your comments with our Team. Direct feedback is a crucial step in counselling our staff and making process improvements, especially with our new Service Advisor. Thank you and we wish you many miles of driving happiness in your Sonata!

September 02, 2022

I’ve always gotten good service at Gettel Hyundai Sarasota. No question is a stupid question. No concern/problem is a stupid concern/problem. I’ve always been treated with respect. Most important More

by DWT3BTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate your business and are happy that you have such nice things to say about our dealership. Our staff here at Gettel Hyundai of Sarasota looks forward to working for you again!

September 01, 2022

Work was excellent. Took a very long time to complete, apparently because of high demand and a shortage of personnel. More

by STAROZ1676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle
Sep 06, 2022 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai of Sarasota, thank you! Guest satisfaction is our top priority and we look forward to serving you again, be it in sales or service.

September 01, 2022

A very knowledgeable and professional service staff that took care of my issues in a timely manner. More

by BeauHBurton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Carlisle
Sep 06, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for sharing your experience with our community. We are so glad that you chose us and are so grateful to have you as our customer.

Sep 07, 2022 -

BeauHBurton responded

Thank you!

August 29, 2022

The dealership worked hard to find my problem which ended up not being a problem More

by Paula Krambeer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai of Sarasota, thank you for your business. Car troubles are stressful so it’s nice to know that everything worked out well. Your experience is our top priority and our team is here to serve you again.

August 29, 2022

The parts rep was very helpful in knowing what part I needed. Will be back for any part I need. More

by farho56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Parisey
Aug 30, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business. It is our pleasure to assist you. We wish you many miles of driving joy!

August 29, 2022

This dealership has excellent customer service with very informed employees and a great service department. I would highly recommend Gettel Hyundai of Sarasota to any of my friends. More

by BeauHBurton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Parisey, Jordan Carlisle, David Guillaury
Aug 30, 2022 -

Gettel Hyundai of Sarasota responded

Thanks for recommending us and kind words for our associates. We appreciate your business and feedback!

August 27, 2022

Customer service is excellent, they are very professional and very helpful when you need it. I'm very satisfied doing my maintenance here. Thank you. More

by sandornell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Carlisle, Alyssa Hancock, Anthony Luna
Aug 30, 2022 -

Gettel Hyundai of Sarasota responded

We value your business! Thank you for the kind words about our Team. We look forward to serving you for all the years and miles ahead.

August 27, 2022

Typically these guys do an excellent job one time we had a not so good experience More

by kjkulaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Carlisle
Aug 30, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for choosing us as your Genesis Dealership. We look forward to serving you for many years to come.

August 24, 2022

Have always had my issues solved when I have had my car in for service. I have had to have it towed a few times and I’m able to get a rental if my car will be in the shop for a few days. Thank you!! More

by POTLYNNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle
Aug 26, 2022 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai of Sarasota, thank you for your business. Car troubles are stressful so it’s nice to know that our Team takes good care of you. Your experience is our top priority and we will be here to serve you!

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