Gettel Hyundai of Sarasota - Service Center

They forgot about my car for a full week. I had to call to ask why my car had yet to be looked at and that's when they realized they had forgotten about it. Once they realized what happened, I had to call to ask why my car had yet to be looked at and that's when they realized they had forgotten about it. Once they realized what happened, they worked quickly but if I hadn't called, who knows how long it would have sat there. More

Very helpful, they kept me up to date with the progress with my car while it was being serviced. with my car while it was being serviced. More

Love the free Uber transportation when having my car serviced! Service consultant was great: courteous, knowledgeable, pleasant. serviced! Service consultant was great: courteous, knowledgeable, pleasant. More

Great service at a great price! Car was ready actually faster than we had planned on. Car was ready actually faster than we had planned on. More

Great customer service, timely manner of sending text messages for appointments. Quick and easy to pick up my car after being serviced messages for appointments. Quick and easy to pick up my car after being serviced More

Great company and staff and very nice workers this is the only place to buy a car or have your car worked on only place to buy a car or have your car worked on More

The last time I was in I saw Tom who referred me to Ben even though he was very polite, all the things that Tom promised were not completed. He did a diagnostic and told me he cleared the check engine ligh even though he was very polite, all the things that Tom promised were not completed. He did a diagnostic and told me he cleared the check engine light. I wasn’t smile away and it was back on. Tom also said he would keep the car and would provide me with a loaner, there were none available. He told me that he was going to try to get hindsight to extend the warranty since the light came on after recall visit. I am very disappointed in your service department. I was also told today that the car would be running a little rich, so essentially, in this economy and the gas prices, I am wasting gas. This was my second trip from sun city to take care of this problem! Talk about a waste of gas and time! I will be taking the car to another mechanic and will never come back to gettel or recommend the dealership to anyone, in fact I will tell anyone I know to go somewhere else! More

James was fine but I just called for a simple oil change and tire rotation. It’s Sept 6 and you’re booked out through the 27th. I typically can only do weekends. Oct 1 wasn’t free. I can’t go much farther t and tire rotation. It’s Sept 6 and you’re booked out through the 27th. I typically can only do weekends. Oct 1 wasn’t free. I can’t go much farther than that. I now have to schedule elsewhere for an oil change and tire rotation. Now that my car is beyond 100,000 miles, there’s less incentive to return for dealer service. More

Did a good job. Would use again. Keep me on time for other appointments. Thanks Would use again. Keep me on time for other appointments. Thanks More

I have only dealt with the service department and I haven’t decided my opinion right now. haven’t decided my opinion right now. More