Gettel Hyundai of Sarasota - Service Center

They always go above and beyond to show they care about their customers!! I will always recommend Gettel to family and friends. their customers!! I will always recommend Gettel to family and friends. More

Only used it because it was convenient to my house. Dropped my car off at 8 AM and never heard from the service person that day. I had to call right before closing to get the status of my service and t Dropped my car off at 8 AM and never heard from the service person that day. I had to call right before closing to get the status of my service and this was after the service person told me that he would call me within a couple of hours after drop off. Also, I requested an offer to buy my car and did not receive that. Not very customer focused service center. More

James was best I’ve had since coming to Gettel. Courteous, friendly, efficient. Gave dealership 4 as I’ve only used service so can’t speak about dealership itself. Courteous, friendly, efficient. Gave dealership 4 as I’ve only used service so can’t speak about dealership itself. More

Jordan was great. very courteous & professional! Love that they detail after the service. Great job team!! very courteous & professional! Love that they detail after the service. Great job team!! More

I had it all typed snd ready to go. But it erased itsekk ok’d I’m act go But it erased itsekk ok’d I’m act go More

From my experience with the service department Hass to be the most disorganized dealership that I’ve ever been to took the car in to have the rear door opener serviced they ordered the parts never called me the most disorganized dealership that I’ve ever been to took the car in to have the rear door opener serviced they ordered the parts never called me back to arrange an appointment to do the repair weeks later I’m calling asking what’s going on and they had the parts but they returned them now they have the parts and I have to wait four weeks for the service More

Make appointment for oil change first thing in the morning and stll have to wait 2 hours plus to get it done. morning and stll have to wait 2 hours plus to get it done. More

No communication I was told the service would be complete on Saturday, I did not get car back till late Monday. What was quoted was not correct The price wasuch higher for the service I had probl complete on Saturday, I did not get car back till late Monday. What was quoted was not correct The price wasuch higher for the service I had problems before with service. More

We had a fuel gauge replaced and the part they used was broken. After the service our car broke down cause there was no gas because the gauge was still broken. We had to take it to the nearest mechanic to broken. After the service our car broke down cause there was no gas because the gauge was still broken. We had to take it to the nearest mechanic to our home. The dealership refused to compensate for anything including the tow. Will never come back to this establishment. More

Excellent customer service. Easy drop off and pickup. Car always comes back clean and without issues. Easy drop off and pickup. Car always comes back clean and without issues. More