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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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October 16, 2022

Pretty good about maintaining car service , Free car wash, tires rotated, oil change and quick More

by acs437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mccormick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate you choosing us to service your Kona. We will be here to serve!

October 16, 2022

Very pleased with the prompt service. Got the car back sooner than anticipated. Was able to quickly get a loaner at no cost to me More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Gettel Hyundai of Sarasota responded

Your business and the nice review are both appreciated. Our goal is 100% customer satisfaction, so we are glad to know that you are happy. We forward to serving you for many years to come!

October 16, 2022

James is always helpful, and nice. He makes sure I'm taken care of when arrive. That's what Good customer service is suppose to be, that no longer exists. Thank you! More

by COGOD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Gettel Hyundai of Sarasota responded

It is our pleasure to assist you. We appreciate your business!

October 15, 2022

They make sure everything is OK with your car,and with the one year check up, they even watched my car for me! Which wS Wonderful! Thank you 😊 More

by ELYSEBY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business and nice review! We will be here to serve you at your next appointment.

October 10, 2022

As new cars have become scarce, this dealership has developed the reputation of being less than eager for new business and hard to deal with. More

by JOANBROWN40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Gettel Hyundai of Sarasota responded

Thank you kindly for your business throughout the years. Our goal is always to provide top notch service. We look forward to serving you again, be it in Sales or Service.

October 10, 2022

There is a staffing issue, so the car sat in their lot for two days waiting on service More

by RONSCLAYTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mccormick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Gettel Hyundai of Sarasota responded

We are grateful for your business and your patience. As with many other businesses we are navigating staffing issues and hope to be back to a full staff of advisors and mechanics quickly. We wish you many miles of driving joy!

October 07, 2022

Car had car problems on vacation. Hope you never have problems in Ohio.. I bought a Toyota to get home. More

by waterbaby61649
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Benjamin Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Luna
Oct 07, 2022 -

Gettel Hyundai of Sarasota responded

Car troubles are stressful, more so when you are on vacation. We are glad to know that our sister store, Gettel Toyota was able to assist you. We wish you many miles of driving joy in your new vehicle.

October 04, 2022

I wasn’t happy when I went in with a nail in my tire and a tall gentleman wearing a white Gettle polo was a bit rude. I left and took my car to another shop. More

by JCC1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for taking the time to provide us with your feedback. We will certainly address this visit with our Service staff. As you know from many times servicing your Tucson, Customer Satisfaction is our top priority. We look forward to proving our commitment during your next scheduled service appointment.

October 01, 2022

They always go above and beyond to show they care about their customers!! I will always recommend Gettel to family and friends. More

by Lucio2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucio Castro, Alyssa Hancock
Oct 04, 2022 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai of Sarasota, thank you for your business and recommendation. Your experience is our top priority and our team is here to serve you again.

October 01, 2022

Only used it because it was convenient to my house. Dropped my car off at 8 AM and never heard from the service person that day. I had to call right before closing to get the status of my service and t More

by younkerzoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan (was going to Kia to manage the service dept). , Alyssa Hancock
Oct 04, 2022 -

Gettel Hyundai of Sarasota responded

Mr. Younker, Thank you for providing feedback from your recent service appointment. We are so sorry that we let you down at this visit. We take your comments seriously and have a new dedicated Genesis Service Advisor, Ryan Andis. He will certainly provide you with the high level of service that you know and deserve.

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