Gettel Hyundai of Sarasota - Service Center

First time I had service they only did 1 of the 3 jobs they were supposed to do. The second time they did a poor job for what they were supposed to do. The 3rd time the work was done correctly as promised they were supposed to do. The second time they did a poor job for what they were supposed to do. The 3rd time the work was done correctly as promised. More

apparently it needed more than what they did so i asked if everything was done that my car needed serviced she said no it needed a few more things done also..i didnt wanna wait anymore they had my car for if everything was done that my car needed serviced she said no it needed a few more things done also..i didnt wanna wait anymore they had my car for a few hours already and needed it so i made an appointment for them to finish what they started. hopefully next time they will actually do all that my car needs in one appointment,instead of me having to come back again. More

My service writer was super friendly, easy to work with, and the work completed was terrific. and the work completed was terrific. More

Jorge and Nick are the best! They’ll take care of you with tons of patience! They’ll take care of you with tons of patience! More

Great service for butler application. The car came out looking like new. Very datisfied with service. The car came out looking like new. Very datisfied with service. More

Gettel Hyundai overall is efficient and service advisors are friendly and helpful. Just was very disappointed that it took 5 weeks to get the part I needed to get my car fixed and on the road again. are friendly and helpful. Just was very disappointed that it took 5 weeks to get the part I needed to get my car fixed and on the road again. More

Ben and the whole service team did a great job of taking care of me and my Santa Fe again! care of me and my Santa Fe again! More

Service has gone extremely down hill lately. I recently switched to a Ford, but continue to bring my wife’s Hyundai here. I walked in for an oil change about a month ago, and was told they could I recently switched to a Ford, but continue to bring my wife’s Hyundai here. I walked in for an oil change about a month ago, and was told they couldn’t service me without an appointment (3/4 weeks wait). This has never been an issue previously. They squeezed me in for the following week. When I arrived for my appointment, the gentlemen greets me by saying, “name?” Then proceeds to tell me I have to wait for Duane, while Duane clearly looks like the only associate working, as there were people in line already. 2 other hyundai gentlemen in the service room sitting there twiddling their thumbs. Duane was great and took care of me. I waited for the car. After awhile I started seeing more and more people who came after me leave. I walked outside to check, and sure enough my car was finished and waiting and nobody notified me. So I walk back in the service room, waited 10 minutes (Duane backed up again) and FINALLY I gave up and told the other guy just sitting there i my car was done and I wanted the keys. He begrudgingly assisted. Get Duane some proper help please. But this dealership seriously sucks now. More

Consistent top level service over the last 5 years both Hyundai's . of my wife and I. Hyundai's . of my wife and I. More

Had an emergency and Ryan was excellent in handling things. Regular visits have also been smooth. things. Regular visits have also been smooth. More